:root{--ink:#153a35;--muted:#6c7e79;--brand:#087b68;--brand-dark:#075347;--mint:#e3f4ec;--canvas:#f5f7f5;--paper:#fff;--line:#e4ebe7;--amber:#a96a12;--blue:#3979ac;--purple:#7b66a9;--red:#b84043;--radius:16px;font-family:"Segoe UI",Tahoma,Arial,sans-serif;color:var(--ink);font-synthesis:none}
*{box-sizing:border-box}body{margin:0;background:var(--canvas);font-size:15px;line-height:1.75}a{color:var(--brand-dark);text-decoration:none}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}a:hover{color:var(--brand)}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #41bfa9;outline-offset:3px}h1,h2,h3,p{margin-top:0}h1{font-size:32px;line-height:1.5;letter-spacing:-.7px;font-weight:650;margin-bottom:8px}h2{font-size:20px;font-weight:650;margin-bottom:16px}h3{font-size:17px;font-weight:650;margin-bottom:12px}p{margin-bottom:14px}small,.small-text{font-size:12px}hr{border:0;border-top:1px solid var(--line);margin:22px 0}.muted{color:var(--muted)}.eyebrow{font-size:10px;font-weight:650;letter-spacing:2px;color:var(--brand);display:block;margin-bottom:10px;direction:ltr;text-align:start}.heading-dot{color:#1ab894}.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:43px;padding:10px 19px;border-radius:9px;border:1px solid transparent;font-weight:600;font-size:13px;transition:background .16s,transform .16s;text-decoration:none}.button:active{transform:translateY(1px)}.primary{background:var(--brand);color:white;box-shadow:0 4px 12px #087b6814}.primary:hover{background:var(--brand-dark);color:white}.secondary{background:white;border-color:var(--line);color:var(--ink)}.secondary:hover{background:#eef5f0}.full{width:100%}.text-button{border:0;background:none;color:var(--brand);padding:4px 0;font-size:13px;display:inline-block}.icon-button{background:none;border:0;border-radius:9px;min-width:36px;min-height:36px;color:var(--muted);font-size:20px;position:relative}.icon-button:hover{background:var(--mint);color:var(--brand)}.inline-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.workspace{display:grid;grid-template-columns:224px minmax(0,1fr);min-height:100vh}.sidebar{background:white;border-left:1px solid var(--line);padding:26px 16px;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;overflow-y:auto;scrollbar-width:none}.sidebar::-webkit-scrollbar{display:none}.masari-mark{display:block;width:180px;height:60px;overflow:hidden;margin:0 auto 24px;flex-shrink:0}.masari-mark img{width:180px;height:auto;transform:translateY(-43px)}.sidebar-label{display:block;font-size:11px;color:#899890;padding:0 15px;margin:18px 0 10px}.sidebar nav{display:flex;flex-direction:column;gap:5px}.sidebar nav a{display:flex;align-items:center;gap:13px;padding:10px 14px;border-radius:10px;color:#61736c;font-size:13px;font-weight:500}.sidebar nav a>span{font-size:19px;width:22px;text-align:center;color:#82988d}.sidebar nav a:hover{background:#f3f7f4}.sidebar nav a.active{color:var(--brand);background:#e8f4ee}.sidebar nav a.active>span{color:var(--brand)}.sidebar-bottom{margin-top:auto;padding:36px 10px 0;text-align:center;color:var(--muted)}.sidebar-bottom p{font-size:12px}.sidebar-bottom img{display:block;width:125px;height:auto;margin:auto}.sidebar-bottom small{font-size:10px}.workspace-main{min-width:0}.topbar{display:flex;justify-content:space-between;align-items:center;min-height:78px;border-bottom:1px solid var(--line);background:#ffffffde;padding:14px 32px;gap:14px}.topbar-title,.topbar-actions{display:flex;align-items:center;gap:14px}.topbar-title{font-size:13px;font-weight:600}.topbar-date{font-size:11px;color:var(--muted);font-weight:400;margin-right:12px}.live-dot{width:7px;height:7px;background:#18ac85;border-radius:50%;box-shadow:0 0 0 4px #18ac850c}.identity{display:flex;gap:9px;align-items:center;padding-right:14px;border-right:1px solid var(--line);font-size:12px}.identity small{display:block;font-size:10px;color:var(--muted)}.avatar{background:#dcefe5;color:#34795f;width:34px;height:34px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-style:normal;font-size:13px;flex-shrink:0}.avatar.small{width:25px;height:25px;font-size:10px}.mobile-menu{display:none}.page-content{padding:25px 34px 0;max-width:1800px;margin:auto}.environment-banner{font-size:10px;color:#7b7b63;text-align:left;margin-bottom:12px}.staff-selector{display:flex;align-items:center;gap:12px;padding:10px 15px;background:#eaf3ed;border-radius:10px;margin-bottom:22px;font-size:12px}.staff-selector select{max-width:360px;padding:6px 10px;min-height:36px;background:#f9fcf9}.staff-selector small{color:var(--muted);margin-right:auto}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin:22px 0 26px}.page-heading p{color:var(--muted);font-size:13px;margin-bottom:0}.page-heading .button{flex-shrink:0}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.section-heading h2,.section-heading h3{margin-bottom:0}.counter{display:inline-flex;background:#eaf0eb;color:#738078;font-size:11px;min-width:25px;height:24px;align-items:center;justify-content:center;border-radius:6px;vertical-align:middle;margin-inline-start:5px}.page-footer{display:flex;justify-content:space-between;gap:14px;color:#86918c;font-size:10px;border-top:1px solid var(--line);padding:20px 0;margin-top:42px}
.stats-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:26px}.stat-card{position:relative;text-align:right;border:1px solid var(--line);border-radius:var(--radius);background:white;padding:21px 20px;color:var(--ink);overflow:hidden}.stat-card>span{display:block;font-size:11px;color:#75847e;padding-left:12px}.stat-card strong{font-size:34px;line-height:1.6;display:block;font-weight:650;direction:ltr;text-align:right}.stat-card small{color:#8b9791;font-size:10px}.stat-card i{position:absolute;top:17px;left:16px;font-style:normal;color:#658d7d;background:#eef5ef;border-radius:9px;display:flex;width:28px;height:28px;align-items:center;justify-content:center;font-size:16px}.stat-card.amber i{color:#b48a37;background:#fcf5e6}.stat-card.blue i{color:#5c8ab2;background:#edf4fc}.stat-card.violet i{color:#9276b4;background:#f4effa}.stat-card.mint{background:linear-gradient(135deg,#f6fcf7,#eaf6ed);border-color:#d9e9da}.stat-card.mint i{background:#d9efdf;color:#37865d}.filter-bar{display:flex;flex-wrap:wrap;gap:10px;align-items:center;background:white;border:1px solid var(--line);border-radius:12px;padding:14px;margin:20px 0}.filter-bar>input,.filter-bar>select{width:auto;flex:1;min-width:120px;max-width:230px;font-size:12px}.filter-bar .search-input{flex:2;max-width:none;min-width:200px}.filter-bar label{margin:0;min-width:150px}.request-section-head{margin-top:30px;margin-bottom:16px}.request-section-head p{font-size:11px;margin:5px 0 0}.view-switch{display:flex;background:#eaf0eb;border-radius:8px;padding:3px;gap:2px;flex-wrap:wrap}.view-switch button{border:0;border-radius:6px;padding:5px 10px;color:#6d7a72;background:none;font-size:11px}.view-switch button[aria-pressed=true]{background:white;color:var(--brand-dark);box-shadow:0 1px 4px #224d3010}.status-tabs{display:flex;gap:20px;flex-wrap:wrap;margin-bottom:22px;border-bottom:1px solid var(--line)}.status-tabs button{border:0;background:none;padding:10px 0 14px;color:#809085;font-size:12px;border-bottom:2px solid transparent;display:flex;gap:7px;align-items:center}.status-tabs button.active{color:var(--brand);border-bottom-color:var(--brand);font-weight:600}.status-tabs span{font-size:10px;background:#eaf0eb;padding:0 5px;border-radius:4px}.requests-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.request-card{border:1px solid var(--line);border-radius:14px;padding:20px;background:white;display:flex;flex-direction:column;gap:14px;min-width:0;transition:box-shadow .18s,transform .18s}.request-card:hover{box-shadow:0 8px 22px #17442b08;transform:translateY(-2px)}.card-top{display:flex;justify-content:space-between;align-items:center;gap:10px}.request-id{font-size:10px;letter-spacing:1px;color:#9aa49d}.priority{display:inline-flex;align-items:center;gap:5px;font-size:10px;color:#75827a}.priority i{height:5px;width:5px;border-radius:50%;background:currentColor}.priority.high{color:#bf8c2d}.priority.critical{color:var(--red)}.priority.low{color:#8a9c90}.card-title{font-size:15px;line-height:1.8;font-weight:600;color:var(--ink);display:block}.card-description{font-size:12px;color:#87928b;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;line-height:1.8;margin:0;min-height:43px}.card-tags{display:flex;gap:8px;flex-wrap:wrap;font-size:10px;color:#7b8a81;margin-top:auto}.card-tags span{background:#f4f7f4;padding:3px 8px;border-radius:5px}.card-tags .client-tag{color:#788a7a;background:#edf4ed}.card-footer{display:flex;justify-content:space-between;gap:8px;align-items:center;border-top:1px solid #eff3ef;padding-top:14px}.state,.badge{display:inline-flex;align-items:center;gap:5px;font-size:10px;border-radius:5px;padding:3px 8px;white-space:nowrap}.state:before{content:"";width:4px;height:4px;border-radius:50%;background:currentColor}.state.new,.state.review{background:#f8f3e5;color:#a88a39}.state.assigned{background:#eaf3f7;color:#568ba0}.state.inprogress{background:#eaf1fa;color:#608bbb}.state.testing{background:#f2edf8;color:#9475b4}.state.done,.badge.mint{background:#e5f3e9;color:#44835a}.state.blocked,.state.rejected,.state.cancelled{background:#fbeeee;color:#ae6d70}.badge.neutral{background:#eff3f0;color:#758277}.badge.amber{background:#fbf2da;color:#9b7828}.assignee{display:flex;align-items:center;gap:6px;font-size:10px;color:#859289}.check-progress{display:flex;align-items:center;gap:10px;font-size:10px;color:var(--muted)}progress{appearance:none;border:0;height:4px;border-radius:10px;width:100%;overflow:hidden;background:#edf2ee}progress::-webkit-progress-bar{background:#edf2ee}progress::-webkit-progress-value{background:#5cab87;border-radius:10px}progress::-moz-progress-bar{background:#5cab87}.check-progress span{white-space:nowrap}.pagination{display:flex;align-items:center;justify-content:center;gap:18px;margin-top:28px;font-size:11px;color:var(--muted)}.kanban{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:16px}.kanban-column{background:#edf2ee;padding:12px;border-radius:12px}.kanban-column h3{font-size:12px;display:flex;justify-content:space-between}.kanban-column .request-card{margin:12px 0}
.panel{background:white;border:1px solid var(--line);border-radius:var(--radius);padding:25px;margin-bottom:20px;min-width:0}.panel>.section-heading{margin-bottom:20px}.create-layout{display:grid;grid-template-columns:minmax(0,2.5fr) minmax(230px,1fr);gap:24px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}.span-2{grid-column:span 2}label{display:block;font-size:12px;font-weight:500;margin-bottom:20px;color:#526b60}label small{font-size:10px;font-weight:400;color:#97a399;margin-inline-start:4px}input:not([type=checkbox]),select,textarea{display:block;border:1px solid #dfe7df;border-radius:8px;background:#fcfdfb;width:100%;padding:10px 12px;min-height:42px;color:var(--ink);font-size:13px;margin-top:7px}textarea{resize:vertical;line-height:1.9}input[type=checkbox]{accent-color:var(--brand);width:17px;height:17px;flex-shrink:0}input:disabled,select:disabled{background:#f2f4f2;opacity:.6}.required{color:var(--brand)}.form-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap;border-top:1px solid var(--line);padding-top:22px;margin-top:10px}.tip-card{background:#e7f1e9;border:1px solid #d9e9db;border-radius:var(--radius);padding:26px;margin-bottom:20px}.tip-card h3{color:#2f654b}.tip-card p{color:#6c8b76;font-size:12px;line-height:2}.tip-card hr{border-color:#d5e5d7}.alert{padding:13px 17px;border-radius:9px;margin:16px 0;font-size:13px}.alert.error{background:#fff0ed;color:#a64b3d;border:1px solid #f6dcd6}.alert.success{background:#e6f5eb;color:#2e794b;border:1px solid #cfe9d7}.empty-state{text-align:center;padding:50px 20px;color:var(--muted);font-size:13px}.empty-state h2,.empty-state h3{color:var(--ink);margin:14px 0 8px}.empty-icon{font-size:28px;color:#71ae8b;display:inline-flex;align-items:center;justify-content:center;width:65px;height:65px;border-radius:20px;background:#e4eee6}.loading-state{padding:80px;text-align:center;color:var(--muted)}.success-panel{text-align:center;padding:60px 20px;background:white;border:1px solid var(--line);border-radius:20px}.success-panel .button{margin:6px}.success-check{display:flex;align-items:center;justify-content:center;width:72px;height:72px;background:#d9f1e2;color:#238654;font-size:35px;border-radius:50%;margin:0 auto 25px}.two-columns{display:grid;grid-template-columns:1fr 1fr;gap:22px}.detail-layout{display:grid;grid-template-columns:minmax(0,2.4fr) minmax(250px,1fr);gap:22px}.detail-title{font-size:28px;margin-top:14px}.detail-breadcrumb{font-size:11px;color:var(--muted);margin-top:24px}.preserve-lines{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:2}.metadata-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:24px;border-top:1px solid var(--line);padding-top:22px;margin:22px 0 5px}.metadata-grid small{display:block;color:var(--muted);font-size:10px}.metadata-grid strong{font-size:12px;font-weight:500}.check-item{display:flex;gap:10px;align-items:center;padding:10px 0;margin:0;border-bottom:1px solid #f0f4f0;font-size:13px}.check-item.checked span{text-decoration:line-through;color:#92a093}.form-details{margin-top:20px}.form-details[open] summary{margin-bottom:20px}summary{cursor:pointer;font-size:13px;color:var(--brand);padding:8px 0}.resolution{padding:18px;background:#f6f9f5;border-radius:10px;margin:15px 0}.resolution dt{font-size:11px;font-weight:600;color:#849383;margin-top:12px}.resolution dd{font-size:13px;margin:3px 0}.attachment{border-bottom:1px solid var(--line);padding:16px 0;display:flex;gap:15px;flex-wrap:wrap;align-items:center}.attachment strong{display:block;font-size:12px;overflow-wrap:anywhere}.attachment audio{max-width:100%;height:38px;flex-basis:100%;direction:ltr}.attachment small{font-size:10px}.upload-area{position:relative;margin-top:20px;background:#f6f9f5;border:1px dashed #c5d7c7;border-radius:10px;padding:20px;text-align:center;color:var(--brand)}.upload-area input{font-size:12px;margin:10px 0}.upload-area small{display:block}.comment{display:flex;gap:12px;margin:20px 0}.comment strong{font-size:12px}.comment p{font-size:13px;margin:8px 0 0}.timeline article{display:flex;gap:14px;position:relative;padding:16px 0}.timeline article:before{content:"";position:absolute;top:24px;right:4px;width:1px;bottom:-20px;background:#e5eee6}.timeline article:last-child:before{display:none}.timeline i{background:#91bca1;width:9px;height:9px;border-radius:50%;flex-shrink:0;margin-top:8px;position:relative}.timeline p{font-size:11px;margin:0 0 5px}.timeline small{font-size:10px;color:#91a094}.updates-timeline article{padding:20px 0}.updates-timeline p{font-size:14px}.updates-timeline a{display:block;font-size:11px;margin-top:8px}.solution-link{display:flex;justify-content:space-between;gap:15px;padding:15px 0;border-bottom:1px solid var(--line);font-size:13px}.solution-link small{display:block;font-size:10px;color:var(--muted)}.customer-avatar{display:inline-flex;width:55px;height:55px;border-radius:16px;background:#e9f3e7;align-items:center;justify-content:center;font-style:normal;color:#659367;font-size:22px;margin-bottom:20px}.customer-card{text-align:center}.customer-card p{font-size:12px}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:12px;text-align:right}th{font-weight:500;color:#8b978e;font-size:11px}th,td{padding:13px 10px;border-bottom:1px solid var(--line)}.report-bar{display:flex;justify-content:space-between;flex-wrap:wrap;gap:8px;margin:18px 0;font-size:12px}.report-bar progress{flex-basis:100%;height:7px}.account-row{display:flex;align-items:center;gap:10px;padding:14px 0;border-bottom:1px solid var(--line)}.account-row strong{font-size:12px}.account-row small{display:block;color:var(--muted);font-size:10px}.clamp-3{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:3;overflow:hidden;font-size:13px}
.announcement{background:#fff8e7;border:1px solid #f0e6c7;padding:17px 20px;border-radius:12px;display:flex;gap:16px;margin-bottom:18px}.announcement.normal{background:#ecf5ee;border-color:#d8eadd}.announcement.urgent{background:#fff0ec;border-color:#f1d6ce}.announcement strong{font-size:14px}.announcement p{font-size:13px;margin:5px 0}.announcement small{font-size:10px;color:var(--muted)}.announcement-pin{color:#b49a47}.announcement .text-button{display:block;margin-top:6px}.notification-count{position:absolute;top:0;right:0;background:#d99c5b;color:white;border-radius:50%;font-size:9px;min-width:15px;height:15px;line-height:15px}.notification-panel{position:absolute;top:75px;left:25px;width:370px;max-width:calc(100vw - 30px);background:white;box-shadow:0 15px 60px #16342722;border:1px solid var(--line);border-radius:14px;padding:20px;z-index:50;max-height:70vh;overflow-y:auto}.notice{display:block;padding:13px 10px;border-bottom:1px solid var(--line);font-size:12px}.notice small{display:block;color:var(--muted);font-size:10px}.notice.unread{background:#f0f7ef}.meeting-mode{grid-template-columns:1fr}.meeting-mode .sidebar,.meeting-mode .identity,.meeting-mode .environment-banner,.meeting-mode .staff-selector{display:none}.meeting-mode .page-content{font-size:18px;max-width:1700px}.meeting-mode .request-card{padding:28px}.meeting-mode .card-title{font-size:21px}.meeting-mode .card-description{font-size:15px}.meeting-mode .sound-toggle{display:none}.menu-scrim{display:none}.confetti-layer{position:fixed;inset:0;pointer-events:none;z-index:100;overflow:hidden}.confetti-piece{position:absolute;width:8px;height:12px;top:-15px;animation:confetti-drop 1.2s ease-out forwards}@keyframes confetti-drop{to{transform:translateY(100vh) rotate(480deg);opacity:0}}#blazor-error-ui{display:none;position:fixed;bottom:0;background:#fff4cf;color:#69521f;width:100%;z-index:1000;padding:14px;text-align:center}
.login-page{min-height:100vh;display:grid;grid-template-columns:1.1fr 1fr;background:white}.login-story{background:radial-gradient(ellipse at bottom left,#1c7764,#0a4338 60%);color:#f0faf0;padding:12vh 8vw;display:flex;flex-direction:column;justify-content:center;position:relative;overflow:hidden}.login-story:after{content:"";width:400px;height:400px;position:absolute;bottom:-300px;left:-150px;border:1px solid #5eab8c;border-radius:50%;box-shadow:0 0 0 60px #467f6310,0 0 0 120px #467f630c}.login-story .eyebrow{color:#75bba4;font-size:11px}.login-story h1{font-size:clamp(32px,3.5vw,52px);font-weight:600;line-height:1.7;margin:32px 0 24px}.login-story h1 em{font-style:normal;color:#8cd4ac}.login-story>p{color:#b6cec0;font-size:15px;max-width:350px;line-height:2}.login-path{display:flex;align-items:center;gap:12px;flex-wrap:wrap;font-size:11px;margin-top:25px}.login-path span{border:1px solid #61977e77;border-radius:8px;padding:10px 13px;background:#ffffff05}.login-path b{color:#8ab59e;font-weight:400}.company-logo{margin-top:55px;background:white;padding:5px 12px;border-radius:10px;width:155px}.company-logo img{display:block;width:100%;height:auto}.login-card{max-width:430px;margin:auto;padding:40px 25px;width:100%}.login-card .masari-mark{margin-bottom:25px}.login-card h2{font-size:26px}.login-card>p{font-size:13px;margin-bottom:30px}.login-card form{margin-top:20px}.login-card label{font-size:13px}.login-card .button{min-height:46px}.login-card>small{display:block;text-align:center;margin-top:30px}.demo-login{border-top:1px solid var(--line);margin-top:30px;padding-top:22px}.demo-login .eyebrow{font-size:9px;letter-spacing:0}.demo-login p{font-size:12px;color:var(--muted);margin:0}.demo-options{display:flex;flex-wrap:wrap;gap:7px}.demo-options .button{font-size:11px;padding:7px 10px;min-height:36px}
@media(min-width:1700px){.requests-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.page-content{padding-inline:48px}.topbar{padding-inline:48px}}
@media(max-width:1200px){.workspace{grid-template-columns:195px minmax(0,1fr)}.sidebar{padding-inline:10px}.page-content{padding-inline:22px}.topbar{padding-inline:22px}.topbar-date{display:none}.requests-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.stats-grid{gap:9px}.stat-card{padding:18px 14px}.stat-card i{display:none}.create-layout{grid-template-columns:minmax(0,2.5fr) minmax(200px,1fr)}.detail-layout{grid-template-columns:minmax(0,2fr) minmax(230px,1fr)}}
@media(max-width:900px){.workspace{grid-template-columns:1fr}.sidebar{position:fixed;right:0;z-index:100;width:225px;transform:translateX(100%);transition:transform .2s}.menu-open .sidebar{transform:translateX(0)}.menu-open .menu-scrim{display:block;position:fixed;inset:0;background:#153a3544;z-index:99;border:0}.mobile-menu{display:inline-block}.topbar{min-height:66px}.create-layout,.detail-layout{grid-template-columns:1fr}.create-aside{display:grid;grid-template-columns:1fr 1fr;gap:18px}.detail-aside{display:grid;grid-template-columns:1fr 1fr;gap:18px}.detail-aside .panel{margin:0}.detail-aside .panel:last-child{grid-column:1/-1}.stats-grid{grid-template-columns:repeat(5,1fr)}.stat-card strong{font-size:29px}.staff-selector small{display:none}.login-story{padding:8vh 6vw}.login-path{gap:8px}}
@media(max-width:600px){body{font-size:16px}.page-content{padding:12px 16px 0}.topbar{padding:10px 12px;gap:6px}.topbar-title{gap:8px;font-size:12px}.topbar-actions{gap:3px}.identity{padding:0;border:0}.identity>span{display:none}.avatar{width:30px;height:30px}.icon-button{min-width:36px;min-height:40px}.staff-selector{flex-wrap:wrap;padding:10px;gap:5px;font-size:11px;margin-bottom:18px}.staff-selector select{width:100%;max-width:none;font-size:13px}.environment-banner{font-size:9px;text-align:right}.page-heading{margin:20px 0;align-items:flex-start;gap:14px;flex-wrap:wrap}.page-heading h1{font-size:27px}.page-heading .eyebrow{font-size:9px}.page-heading p{font-size:12px}.page-heading .button{min-height:40px;padding:8px 15px}.stats-grid{grid-template-columns:1fr 1fr;gap:10px}.stat-card{padding:15px}.stat-card:first-child{grid-column:1/-1}.stat-card:first-child strong{display:inline-block;margin-left:20px}.stat-card:first-child small{display:inline-block}.stat-card strong{font-size:30px}.stat-card span{font-size:12px}.stat-card small{font-size:11px}.filter-bar{padding:12px}.filter-bar>input,.filter-bar>select{min-width:calc(50% - 10px);max-width:none;font-size:14px}.filter-bar .search-input{min-width:100%}.filter-bar .button{flex:1}.filter-bar label{flex:1}.request-section-head{gap:16px}.request-section-head h2{font-size:19px}.view-switch{width:100%;justify-content:space-between}.view-switch button{font-size:12px;min-height:35px}.status-tabs{gap:16px;margin-bottom:16px}.status-tabs button{font-size:12px;padding:8px 0}.requests-grid,.two-columns,.create-aside,.detail-aside{grid-template-columns:1fr}.request-card{padding:20px;gap:13px}.card-title{font-size:17px}.card-description{font-size:13px}.card-tags,.state,.assignee,.request-id,.priority{font-size:11px}.card-footer{padding-top:15px}.panel{padding:20px}.form-grid{grid-template-columns:1fr}.span-2{grid-column:auto}label{font-size:14px}input:not([type=checkbox]),select,textarea{font-size:16px}.form-actions .button{flex:1}.detail-title{font-size:25px}.metadata-grid{grid-template-columns:1fr 1fr}.metadata-grid small{font-size:11px}.metadata-grid strong{font-size:13px}.check-item{font-size:14px;padding:13px 0}.timeline p{font-size:13px}.timeline small{font-size:11px}.announcement{padding:14px}.announcement p{font-size:13px}.page-footer{font-size:10px;flex-wrap:wrap}.login-page{grid-template-columns:1fr}.login-story{padding:35px 28px}.login-story h1{font-size:30px;margin:14px 0}.login-story>p{font-size:13px}.login-path,.company-logo{display:none}.login-card{padding:30px 25px}.login-card h2{font-size:24px}.login-card .masari-mark{display:none}.check-progress{font-size:11px}.meeting-mode .card-title{font-size:20px}.pagination{gap:12px}}
h1:focus{outline:none}.draft-status{display:flex;justify-content:space-between;gap:12px;align-items:center;background:#f1f7ee;border-radius:8px;padding:10px 14px;margin-bottom:22px;color:#658362;font-size:11px}
.workspace.meeting-mode{grid-template-columns:minmax(0,1fr)}
@media(min-width:601px) and (max-width:900px){.stats-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.stat-card>span{font-size:12px}.stat-card small{font-size:11px}.stat-card strong{font-size:32px}}
@media(max-width:900px){.menu-open .menu-scrim{right:225px}.sidebar{visibility:hidden}.menu-open .sidebar{visibility:visible}.sidebar nav a{min-height:44px}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
/* Masari vivid workspace */
:root{--brand:#007f71;--ink:#102e43;--muted:#62758a;--canvas:#eef3fc}
body{background:#eef3fc;color:#102e43}
.page-content{background:radial-gradient(ellipse at 5% 0,#dcecff88,transparent 55%),#f3f6fc}
.sidebar{background:linear-gradient(170deg,#062d39,#083d47 65%,#095b5a);border:0;color:#dcf4f1}
.sidebar nav a{color:#bed7dc;border-radius:12px}
.sidebar nav a.active{background:linear-gradient(105deg,#00a58c,#007c87);color:#fff;box-shadow:0 7px 18px #001f3544}
.sidebar nav a:hover{background:#ffffff18;color:#fff}.sidebar .sidebar-label{color:#7fbbc1}.sidebar-bottom p,.sidebar-bottom small{color:#94c9cf}
.company-wordmark{display:block;font-size:21px;font-weight:800;color:inherit;margin:18px 0}.sidebar-bottom .company-wordmark{color:#fff}
.topbar{background:#ffffffec}.button.primary{background:linear-gradient(120deg,#008c78,#007b94);box-shadow:0 5px 12px #008a7426}.button.primary:hover{filter:brightness(1.08);transform:translateY(-1px)}
.sound-toggle{display:flex;align-items:center;gap:7px;width:auto;padding:7px 12px;border:1px solid #cfdae8;border-radius:11px;font-size:11px;font-weight:700}
.sound-off{background:#fff0ee;color:#b34439;border-color:#f1c3bc}.sound-on{background:#e0faf0;color:#087b56;border-color:#a7e4cb}.bell-button{color:#2066af}.icon-button svg{vertical-align:middle}
.stat-card{border:1px solid #dde6f1;border-top:4px solid #008f86;box-shadow:0 5px 18px #17374b08;background:#fff}
.stat-card.amber{border-top-color:#ed920a;background:linear-gradient(135deg,#fff,#fff4dc)}.stat-card.blue{border-top-color:#2675e9;background:linear-gradient(135deg,#fff,#e4f1ff)}.stat-card.violet{border-top-color:#8c50e9;background:linear-gradient(135deg,#fff,#f1e8ff)}.stat-card.mint{border-top-color:#05a97e;background:linear-gradient(135deg,#fff,#dff8ee)}
.stat-card strong{color:#132f49}.request-card{border-color:#dae3f2;box-shadow:0 5px 16px #1b405c08;border-radius:16px;transition:transform .2s,box-shadow .2s;animation:card-arrive .32s ease both}.request-card:hover{transform:translateY(-3px);box-shadow:0 12px 22px #1b405c12}
@keyframes card-arrive{from{opacity:0;transform:translateY(9px)}to{opacity:1;transform:translateY(0)}}
.system-medical{--sys:#1978d9;--sys-bg:#e6f2ff}.system-pharmacy{--sys:#078c68;--sys-bg:#e0f8eb}.system-nphies{--sys:#8141d1;--sys-bg:#f0e7ff}.system-tax{--sys:#c46c07;--sys-bg:#fff0d9}.system-accounting{--sys:#d04372;--sys-bg:#ffe8ef}.system-cash{--sys:#008a9a;--sys-bg:#dbf5f7}.system-web{--sys:#4655ce;--sys-bg:#e9ebff}.system-other{--sys:#526a81;--sys-bg:#e8eff5}
.system-shortcuts{display:flex;gap:9px;flex-wrap:wrap;margin:20px 0}
.system-shortcut{display:flex;align-items:center;gap:8px;border:1px solid transparent;background:var(--sys-bg);color:var(--sys);border-radius:11px;padding:11px 13px;cursor:pointer;font:inherit;font-size:12px;font-weight:700;transition:transform .18s}
.system-shortcut i{font-style:normal;font-size:20px}.system-shortcut b{font-size:16px;opacity:.6}.system-shortcut:hover,.system-shortcut.selected{border-color:var(--sys);transform:translateY(-2px);box-shadow:0 4px 12px #264b6b12}
.system-group{margin-bottom:26px}.system-group-heading{display:flex;align-items:center;gap:10px;margin:4px 0 15px;color:var(--sys)}.system-group-heading i{display:grid;place-items:center;border-radius:10px;width:36px;height:36px;background:var(--sys-bg);font-style:normal;font-size:21px}.system-group-heading h3{font-size:17px;margin:0}.system-group-heading>span{font-size:11px;color:#64798b;margin-inline-start:auto}.system-chip{background:var(--sys-bg)!important;color:var(--sys)!important;font-weight:700}.followup-label{color:#6253a4}
.dashboard-visual{position:relative;overflow:hidden;display:flex;align-items:center;gap:30px;border-radius:20px;background:linear-gradient(115deg,#063d50,#096c79 65%,#12649c);color:#fff;padding:26px 32px;margin:18px 0 22px;box-shadow:0 12px 26px #0c48621a}
.dashboard-visual:after{content:"";position:absolute;width:250px;height:250px;border:35px solid #ffffff08;border-radius:50%;left:-80px;top:-150px;pointer-events:none}
.visual-copy{flex:1;z-index:1}.visual-copy h2{font-size:23px;margin:9px 0}.visual-copy p{color:#b5e0e5;font-size:13px}.visual-copy .eyebrow{color:#73ead5}.visual-legend{display:flex;flex-wrap:wrap;gap:14px;font-size:11px;margin-top:20px}.visual-legend span{display:flex;gap:6px;align-items:center}.visual-legend i{width:8px;height:8px;border-radius:3px;background:#2dd4a0}.visual-legend .legend-testing{background:#b29bff}.visual-legend .legend-open{background:#77b8dc}
.completion-ring{width:136px;height:136px;border-radius:50%;padding:11px;background:conic-gradient(#2dd4a0 0 var(--done),#b29bff var(--done) var(--tested),#ffffff24 var(--tested) 100%);flex-shrink:0;transform:rotate(-25deg)}
.completion-ring>div{height:100%;border-radius:50%;background:#09596a;display:flex;flex-direction:column;justify-content:center;align-items:center;transform:rotate(25deg)}.completion-ring strong{font-size:31px}.completion-ring small{font-size:10px;color:#c2e6eb}
.visual-step{display:flex;flex-direction:column;text-align:center;gap:6px;padding:0 12px}.visual-step>span{margin:auto;width:32px;height:32px;border-radius:50%;background:#2dd4a033;color:#75f1c6;padding:4px}.visual-step strong{font-size:30px}.visual-step small{font-size:11px;color:#b5e0e5}
.availability-control{display:flex;gap:10px;align-items:center;margin:0 0 14px;padding:9px 14px;border:1px solid #cde5de;border-radius:11px;background:#eafaf4;font-size:12px}.availability-control select{width:auto;min-height:34px;padding:4px 10px}.availability-control small{color:#627789}.availability-dot{background:#0ba778;width:9px;height:9px;border-radius:50%}.availability-dot.away{background:#ed9300}.availability-dot.leave{background:#bc4d64}
.compact-heading{margin:13px 0 16px}.compact-heading h1{font-size:29px;margin:4px 0}.compact-heading p{margin:3px 0;font-size:12px}.compact-heading .eyebrow{display:none}
.compact-create{grid-template-columns:minmax(0,1fr) minmax(270px,.43fr);gap:18px;align-items:start}.compact-create .panel{padding:18px;margin-bottom:12px}.compact-create h2,.compact-create h3{font-size:16px;margin:0}.compact-create .section-heading{margin-bottom:10px}.compact-create label{font-size:12px;gap:4px;margin-bottom:0}.compact-create .form-grid{gap:10px 14px}.compact-create input:not([type=checkbox]),.compact-create select{min-height:35px;padding:7px 10px;font-size:13px}.compact-create textarea{padding:8px 10px;font-size:13px;min-height:0;line-height:1.6}.compact-create .draft-status{padding:5px 10px;margin-bottom:12px;font-size:10px}.compact-create .form-actions{margin-top:14px;padding-top:12px;gap:9px}.compact-create .form-actions .button{padding:8px 13px;min-height:37px;font-size:12px}.compact-create .create-aside{display:block}.compact-create .checklist-input textarea{max-height:65px}
.followup-panel h3 small{color:#768b9b;font-size:10px;font-weight:400}.followup-panel p{margin:7px 0 10px}.followup-panel select{width:100%}.image-upload{border:1px dashed #75b5d5;background:#edf6ff;color:#28658c;border-radius:9px;padding:12px;cursor:pointer;text-align:center;display:block}.image-upload input{max-width:100%;font-size:10px!important}.image-previews{display:flex;gap:8px;margin:10px 0}.image-previews figure{position:relative;margin:0;width:calc(33.33% - 5px)}.image-previews img{width:100%;height:65px;object-fit:cover;border-radius:7px}.image-previews button{position:absolute;top:-4px;right:-4px;background:#b6344c;color:white;border:0;border-radius:50%;width:21px;height:21px;cursor:pointer}
.voice-recorder{padding:12px 0 0;border-top:1px solid #dce6f0;margin-top:12px}.voice-recorder small{font-size:9px;color:#6e7c91}.voice-recorder strong{font-size:13px}.record-button{width:100%;background:#e8f7f2;color:#087d68;border:1px solid #b4dbd2;display:flex;justify-content:center;align-items:center;gap:8px;font-size:12px;padding:10px}.voice-recorder audio{width:100%;height:40px}.recording-live{display:flex;align-items:center;gap:7px;flex-wrap:wrap;font-size:12px;color:#bc304e}.record-dot{height:9px;width:9px;border-radius:50%;background:#ed3c5c;animation:record-pulse 1s infinite}.voice-wave{letter-spacing:2px;animation:record-pulse .7s infinite alternate}.recorder-error{font-size:11px;color:#af344f}.recording-live .button{font-size:12px;padding:7px 12px;min-height:33px}.attachment-image{max-width:200px;max-height:140px;border-radius:10px;object-fit:cover}.attachment{flex-wrap:wrap}.similar-panel summary{cursor:pointer;font-size:12px;color:#42677c}
@keyframes record-pulse{50%{opacity:.35}}
.login-story{position:relative;overflow:hidden;background:linear-gradient(135deg,#003d42,#09616c 50%,#075c95);isolation:isolate}.login-story>h1,.login-story>p,.login-path,.login-story>.eyebrow,.login-story>.company-wordmark{position:relative;z-index:2}.login-story em{color:#70f1c3}.login-path>span{background:#ffffff15;border-color:#ffffff30;color:#f1ffff;backdrop-filter:blur(6px)}
.landing-orb{position:absolute;border-radius:50%;z-index:-1;filter:blur(2px);animation:orbit-drift 10s ease-in-out infinite alternate;pointer-events:none}.orb-one{height:450px;width:450px;right:-170px;top:-200px;background:radial-gradient(circle,#2ce4a455,transparent 70%)}.orb-two{height:480px;width:480px;left:-200px;bottom:-150px;background:radial-gradient(circle,#289bff66,transparent 70%);animation-delay:-4s}
.floating-ticket{position:relative;display:inline-flex;align-items:center;gap:10px;color:#d5ffed;font-size:13px;border:1px solid #ffffff26;background:#ffffff0d;border-radius:14px;padding:15px 22px;transform:rotate(-3deg);animation:ticket-float 5s ease-in-out infinite;margin-top:16px}.floating-ticket span{display:grid;place-items:center;width:25px;height:25px;background:#4ff0b82b;color:#7cffce;border-radius:50%}
@keyframes orbit-drift{to{transform:translate(70px,60px) scale(1.2)}}@keyframes ticket-float{50%{transform:translateY(-10px) rotate(2deg)}}
@media(min-width:1000px) and (max-height:850px){.page-content{padding-top:9px}.staff-selector{margin-bottom:10px;padding:7px 12px}.environment-banner{margin-bottom:8px}.compact-create .panel{padding:14px}.compact-create .form-grid{gap:7px 12px}.compact-create .form-actions{margin-top:8px;padding-top:8px}.compact-heading{margin:8px 0 12px}.compact-heading h1{font-size:25px}.compact-create .section-heading{margin-bottom:7px}.compact-create .form-grid textarea{line-height:1.4}.compact-create .draft-status{margin-bottom:8px}.compact-create .form-actions .small-text{display:none}}
@media(max-width:1000px){.visual-step{display:none}.dashboard-visual{padding:23px;gap:16px}.visual-copy h2{font-size:20px}.compact-create{grid-template-columns:minmax(0,1fr) 270px}.sound-toggle span{display:none}}
@media(max-width:800px){.compact-create{grid-template-columns:1fr}.compact-create .create-aside{display:grid;grid-template-columns:1fr 1fr;gap:12px}.compact-create .media-panel{grid-row:span 2}.availability-control small{display:none}.compact-create .form-panel{order:1}.compact-create .create-aside{order:0}.sound-toggle{padding:7px}.dashboard-visual{gap:14px}.completion-ring{width:112px;height:112px;padding:9px}}
@media(max-width:600px){.dashboard-visual{padding:21px 18px;flex-wrap:wrap}.visual-copy{min-width:170px}.visual-copy h2{font-size:19px}.visual-copy p{font-size:11px}.visual-legend{gap:9px;margin-top:10px}.completion-ring{width:94px;height:94px;padding:8px}.completion-ring strong{font-size:24px}.completion-ring small{font-size:8px}.system-shortcuts{gap:7px}.system-shortcut{padding:8px 10px;font-size:11px;flex:1 0 40%}.system-shortcut b{margin-inline-start:auto}.system-group-heading h3{font-size:15px}.system-group-heading>span{font-size:9px}.compact-create .create-aside{display:block;order:1}.compact-create .form-panel{order:0}.compact-create .form-grid{grid-template-columns:1fr 1fr}.compact-create .form-grid .span-2{grid-column:1/-1}.compact-create input:not([type=checkbox]),.compact-create select,.compact-create textarea{font-size:16px}.compact-create .form-grid>label{min-width:0}.compact-create .form-actions{flex-wrap:wrap}.availability-control{flex-wrap:wrap;font-size:11px}.availability-control select{flex:1;max-width:180px}.floating-ticket{display:none}.attachment-image{max-width:150px}.system-group-heading{flex-wrap:wrap}.sound-toggle{min-width:37px}.login-story .company-wordmark{font-size:17px;margin-bottom:0}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important}}
/* Keep the standard submission path within a desktop viewport. */
.compact-create .form-grid>label{display:flex;flex-direction:column;line-height:1.4}
.compact-create .form-grid>label small{display:inline}
.compact-create input:not([type=checkbox]),.compact-create textarea,.compact-create select{margin:0;line-height:1.4}
.compact-create .form-grid>label>small{margin:0}
.compact-create .form-grid>label>select,.compact-create .form-grid>label>input{height:35px}
.compact-create .form-grid>label>textarea{resize:vertical}
.compact-create .advanced-fields{padding:9px 11px;border:1px solid #d9e5ed;border-radius:9px}
.advanced-fields summary{cursor:pointer;font-size:12px;color:#3b677f;line-height:1.6}
.advanced-fields summary small{color:#8292a1;font-size:10px;margin-inline-start:10px}
.advanced-fields[open]>.form-grid{margin-top:12px}
.announcement{padding:12px 16px;align-items:center;gap:10px}
.announcement>div{display:flex;align-items:baseline;gap:12px;flex-wrap:wrap;min-width:0}
.announcement p{margin:0;font-size:12px}.announcement strong{font-size:12px}.announcement small{font-size:10px}
.compact-create .draft-status{line-height:1.4}.compact-create .section-heading{line-height:1.5}
.compact-create .draft-status .text-button{min-height:24px;padding:2px 0}
.compact-create .form-grid label small{font-size:9px}
@media(min-width:1000px) and (max-height:850px){.compact-heading{min-height:0}.compact-heading h1{line-height:1.4}.compact-create .panel{padding:13px}.compact-create .form-panel .section-heading{margin-bottom:5px}.compact-create .draft-status{margin-bottom:8px}.compact-create .form-grid{gap:8px 12px}.compact-create .form-grid>label{gap:3px}.compact-create .form-grid textarea{padding:6px 9px}.staff-selector{min-height:40px}.staff-selector select{min-height:32px}.announcement{margin-bottom:12px}}
.compact-create .form-grid>label{display:block;line-height:1.4}
.compact-create .form-grid>label>input,.compact-create .form-grid>label>select,.compact-create .form-grid>label>textarea{display:block;width:100%;margin-top:4px}
.compact-create .screen-picker{display:flex;gap:5px;margin-top:4px;min-width:0}
.compact-create .screen-picker>*{width:50%;min-width:0;height:35px}
.compact-create .form-grid>label small{display:inline;line-height:1.4}
.compact-create .form-grid label .required{display:inline}
.compact-create .form-panel>.section-heading h2{margin:0}
@media(min-width:1000px) and (max-height:850px){.compact-create .form-grid{gap:8px 12px}.compact-create .form-grid>label{font-size:11px}.compact-create .form-grid>label>textarea{line-height:1.35}.compact-create .form-panel>.section-heading{margin-bottom:5px}.compact-create .draft-status{padding:3px 8px;margin-bottom:8px}.compact-create .form-actions{margin-top:7px}.compact-create .form-panel{padding:13px}.compact-create .form-grid>label>input,.compact-create .form-grid>label>select,.compact-create .screen-picker>*{height:33px;min-height:33px}}
.compact-create .advanced-fields>summary{padding:0;margin:0}
@media(min-width:1000px) and (max-height:850px){.compact-create textarea[rows="3"]{height:54px}.compact-heading{margin:5px 0 8px}.compact-heading h1{font-size:24px}.compact-create .form-actions{padding-top:6px}.compact-create .form-panel{margin-bottom:0}}
@media(max-width:600px){.compact-create .form-grid>label:has(.screen-picker){grid-column:1/-1}.compact-create .screen-picker>*{width:50%;height:40px}}
.page-heading:not(.compact-heading){margin:20px 0}
@media(min-width:1000px){.stat-card{padding:17px 18px}.stat-card strong{font-size:34px;line-height:1.25;margin:9px 0}.stat-card>span{line-height:1.4}.stat-card small{font-size:10px;line-height:1.5}.dashboard-visual{padding:20px 25px}.dashboard-visual .completion-ring{width:112px;height:112px}.dashboard-visual .visual-copy h2{font-size:21px}.dashboard-visual .visual-legend{margin-top:14px}}

/* Dark sidebar wordmark: screen blending removes the black matte cleanly. */
.sidebar{isolation:isolate}
.sidebar .masari-mark{position:relative;width:180px;height:64px;background:none;margin:0 auto 24px;overflow:hidden}
.sidebar .masari-mark img{position:absolute;left:50%;top:50%;width:256px;max-width:none;height:auto;transform:translate(-50%,-50%);mix-blend-mode:screen}
.mic-level{display:inline-block;width:90px;height:9px;background:#dbe7e4;border-radius:6px;overflow:hidden;direction:ltr}.mic-level i{display:block;height:100%;background:linear-gradient(90deg,#13ae82,#1fbcce);transition:width .12s}.recording-live small{flex-basis:100%;color:#52726b}
/* Focused ticket workspace */
.ticket-header{display:flex;justify-content:space-between;align-items:center;gap:18px;margin:14px 0 20px}.ticket-header h1{font-size:clamp(1.25rem,2vw,1.85rem);margin:10px 0;line-height:1.5}.ticket-number{background:#073e52;color:#fff;padding:6px 12px;border-radius:9px;font-size:.95rem;letter-spacing:.04em}.ticket-progress{display:grid;grid-template-columns:repeat(5,1fr);background:#fff;border:1px solid #dae6ef;border-radius:16px;margin-bottom:20px;overflow:hidden}.ticket-progress>div{display:flex;gap:9px;align-items:center;justify-content:center;padding:13px 8px;color:#64748b;font-size:.8rem;border-inline-end:1px solid #edf2f7}.ticket-progress span{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#f1f5f9;font-size:1rem}.ticket-progress .current{color:#00686b;background:#e4faf4}.ticket-progress .current span{background:#008f83;color:#fff;box-shadow:0 0 0 4px #c4f1e5}.ticket-progress .passed{color:#138573}.ticket-workspace{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:20px;align-items:start}.ticket-content,.ticket-sidebar{min-width:0}.ticket-tabs{display:flex;gap:5px;margin-bottom:14px;padding:6px;background:#e8eef5;border-radius:13px;overflow:auto;scrollbar-width:thin}.ticket-tabs button{flex:1;white-space:nowrap;border:0;background:transparent;color:#51647d;padding:11px 8px;border-radius:9px;font:inherit;font-size:.83rem;cursor:pointer}.ticket-tabs button[aria-pressed=true]{background:#fff;color:#006a72;box-shadow:0 3px 10px #173c5010;font-weight:700}.ticket-tabs b{font-size:.7rem;background:#def3f0;border-radius:6px;padding:2px 5px}.ticket-panel.panel{padding:20px;margin-bottom:16px;border-radius:16px}.ticket-panel h2{font-size:1.04rem;margin:0 0 12px}.ticket-panel h3{font-size:.95rem;margin:0 0 15px}.ticket-panel .section-heading h2{margin:0}.ticket-description{font-size:.95rem;line-height:1.9;margin:15px 0;overflow-wrap:anywhere}.ticket-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;border-top:1px solid #e6edf2;padding:14px 0 4px}.ticket-facts small,.ticket-facts strong{display:block}.ticket-facts small,.ticket-people small{color:#6d8095;font-size:.74rem}.ticket-facts strong{font-size:.85rem;margin-top:6px;font-weight:500;overflow-wrap:anywhere}.ticket-sidebar{position:sticky;top:20px}.ticket-people{display:grid;gap:16px}.ticket-people>div{display:flex;gap:10px;align-items:center}.ticket-people span{display:grid;gap:3px}.ticket-people strong{font-size:.86rem}.ticket-empty{color:#71839a;background:#f5f8fc;border:1px dashed #d4e0ec;border-radius:10px;padding:17px;font-size:.86rem;line-height:1.8}.status-actions{display:grid;gap:8px}.status-action{display:flex;align-items:center;gap:10px;border:1px solid #d9e6ef;background:#f8fafc;border-radius:10px;padding:10px 12px;cursor:pointer;color:#244561;font:inherit;font-size:.84rem;text-align:start;transition:transform .15s,background .15s}.status-action:hover{transform:translateX(-3px);background:#e8f6f7}.status-action span{font-size:1.1rem}.status-action b{margin-inline-start:auto}.action-resolved,.action-done{background:#e2f9ee;border-color:#a5e6c6;color:#08744c}.action-inprogress{background:#e4f1ff;border-color:#b6d6fa;color:#1759a0}.action-supportreview{background:#fff4dc;color:#946310}.action-study{background:#f0eaff;color:#6b48a8}.action-cancelled,.action-rejected{color:#a34853;font-size:.76rem;background:#fffafa}.ticket-media-preview,.ticket-media-gallery{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,230px),1fr));gap:12px;margin-top:14px}.media-preview{border:1px solid #e0e9ef;border-radius:12px;overflow:hidden;background:#f8fbfd;min-width:0;display:flex;flex-direction:column;justify-content:center}.media-preview img{height:180px;object-fit:contain;background:#f1f5fa;width:100%}.media-preview video{width:100%;max-height:280px;background:#102534}.media-preview audio{width:100%;min-width:0;height:42px;padding:0 6px}.media-preview footer{padding:10px 12px;display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:.75rem}.media-preview footer span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.media-preview footer small{display:block;color:#7b8b9d}.media-preview .media-kind{padding:12px;color:#256f7d;font-size:.85rem}.media-preview .text-button{white-space:nowrap;font-size:.76rem}.ticket-upload{border-top:1px solid #e6edf2;margin-top:18px;padding-top:14px}.ticket-upload summary{cursor:pointer;color:#007d80;font-weight:600;font-size:.9rem}.ticket-panel details>summary{cursor:pointer;line-height:1.8}.ticket-panel label{font-size:.83rem}.ticket-panel textarea{min-height:unset}.ticket-panel .timeline{max-height:60vh;overflow:auto;padding:5px}.ticket-panel .resolution{margin-top:14px}.ticket-panel .resolution summary{font-size:.84rem}.state.received{background:#dbeafe;color:#1e53a5}.state.supportreview{background:#fff1cf;color:#986312}.state.study{background:#ede5ff;color:#6941a7}.state.resolved{background:#c9f6df;color:#087846}.status-received{border-top-color:#377be0}.status-supportreview{border-top-color:#e2a51c}.status-study{border-top-color:#9865dc}.status-resolved{border-top-color:#17a36c}.account-security{width:min(100% - 32px,560px);margin:6vh auto;padding:28px;background:#fff;border:1px solid #dce6ed;border-radius:20px;box-shadow:0 20px 70px #12394814}.account-security h1{font-size:1.5rem}.account-security form{display:grid;gap:14px}.account-security .logo{max-width:190px}.credentials-once{border:1px solid #f0ca6f;border-radius:12px;background:#fff7e2;padding:18px;overflow-wrap:anywhere}.credentials-once input{font-family:monospace;font-size:1rem}.account-row{flex-wrap:wrap;gap:10px}.account-row .account-actions{display:flex;gap:8px;align-items:center;margin-inline-start:auto}.account-row small{display:block}.account-row .button{padding:7px 10px;font-size:.76rem}.account-row .badge{font-size:.67rem}.filter-bar{flex-wrap:wrap}.request-id{font-weight:800!important;background:#eaf3fc;padding:4px 8px;border-radius:6px;color:#16476d!important}.video-pending{display:flex;align-items:center;gap:8px;margin:8px 0;font-size:.8rem;overflow-wrap:anywhere}.video-pending span{flex:1}
@media(min-width:1500px){.ticket-workspace{grid-template-columns:minmax(0,1fr) 320px}.ticket-panel.panel{padding:23px}.ticket-media-preview .media-preview img{height:200px}}
@media(max-width:1050px){.ticket-workspace{grid-template-columns:minmax(0,1fr) 265px;gap:14px}.ticket-tabs button{font-size:.75rem}.ticket-panel.panel{padding:16px}}
@media(max-width:760px){.ticket-workspace{display:flex;flex-direction:column}.ticket-content{width:100%}.ticket-sidebar{position:static;width:100%;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.ticket-sidebar>.panel{margin:0}.ticket-sidebar>small{grid-column:1/-1}.ticket-header{align-items:flex-start;margin-top:5px}.ticket-header>.button{padding:8px;white-space:nowrap;font-size:.75rem}.ticket-progress{margin-bottom:14px}.ticket-progress>div{flex-direction:column;gap:6px;padding:10px 3px;font-size:.65rem;text-align:center}.ticket-progress span{width:24px;height:24px}.ticket-tabs{position:sticky;top:0;z-index:2}.ticket-tabs button{padding:10px 8px;flex:initial}.ticket-facts{grid-template-columns:repeat(2,1fr)}.ticket-header .inline-row{flex-wrap:wrap}.ticket-content{display:contents}.ticket-tabs{width:100%}.ticket-content>.panel,.ticket-content>.tip-card{width:100%;box-sizing:border-box}.ticket-sidebar{order:2}.ticket-media-preview{grid-template-columns:1fr}.ticket-panel .timeline{max-height:none}.ticket-panel .form-grid{grid-template-columns:1fr}.ticket-panel .span-2{grid-column:auto}}
@media(max-width:450px){.ticket-sidebar{grid-template-columns:1fr}.ticket-header h1{font-size:1.18rem}.ticket-tabs button{font-size:.74rem}.ticket-facts{gap:10px}.ticket-number{font-size:.8rem}}
@media(prefers-reduced-motion:reduce){.status-action{transition:none}}
.ticket-mobile-action{display:none}.availability-control{padding:8px 13px;margin-bottom:12px}.availability-control select{min-height:32px;padding:5px 9px}.ticket-header{margin:10px 0 16px}.ticket-header h1{margin:7px 0}.ticket-panel .status-actions{gap:7px}
@media(max-width:760px){.ticket-mobile-action{display:block;background:#fff;border:1px solid #bfe5dc;border-radius:12px;padding:12px 15px;margin-bottom:14px}.ticket-mobile-action summary{color:#007a79;font-size:.9rem;font-weight:700;cursor:pointer}.ticket-mobile-action label{font-size:.82rem}.ticket-sidebar .workflow-actions{display:none}.ticket-tabs{scrollbar-width:thin}.availability-control{margin-bottom:10px}}
@media(max-width:760px){.view-switch{flex-wrap:wrap}}
.finish-overlay{position:fixed;inset:0;background:#07344285;backdrop-filter:blur(4px);z-index:1000;display:grid;place-items:center;padding:20px}.finish-dialog{width:min(100%,520px);background:#fff;border-radius:22px;padding:28px;box-shadow:0 25px 100px #001b3f45;max-height:90dvh;overflow:auto}.finish-symbol{display:grid;place-items:center;width:55px;height:55px;background:#d6f8e9;color:#008b64;border-radius:17px;font-size:30px}.finish-dialog h2{margin:16px 0 8px}.finish-dialog p{color:#61758a;font-size:.9rem;line-height:1.9}.finish-dialog small{color:#608579}.finish-buttons{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-top:18px}.finish-dialog textarea{min-height:100px}
/* Clear request states and contextual next steps */
.status-overview{display:flex;align-items:center;gap:16px;padding:18px 22px;background:#edf4ff;border:1px solid #c9daf3;border-inline-start:5px solid #4775b9;border-radius:16px;margin:16px 0;color:#245082}.status-overview-icon{display:grid;place-items:center;width:48px;height:48px;flex:none;border-radius:14px;background:#fff9;font-size:25px;font-weight:800}.status-overview small{display:block;font-size:.73rem;color:inherit;opacity:.85}.status-overview strong{display:block;font-size:1.2rem;margin:2px 0}.status-overview p{margin:3px 0 0;font-size:.82rem;line-height:1.7}.status-overview-inprogress{background:#e1edff;border-color:#a8c8f6;border-inline-start-color:#2467d1;color:#154d9e}.status-overview-resolved,.status-overview-done{background:#d9f7e8;border-color:#98dec0;border-inline-start-color:#139565;color:#096844}.status-overview-study{background:#eee5ff;border-color:#cbb3f5;border-inline-start-color:#8252c5;color:#6333a0}.status-overview-supportreview{background:#fff1d6;border-color:#efd093;border-inline-start-color:#cd8b13;color:#885d0c}.status-overview-blocked,.status-overview-rejected,.status-overview-cancelled{background:#ffe9e8;border-color:#efb5b0;border-inline-start-color:#c9554c;color:#9b3d37}.ticket-progress{grid-template-columns:repeat(4,1fr);margin-top:12px}.ticket-progress>div{font-size:.78rem;padding:10px}.ticket-header .state{font-size:.83rem;padding:6px 11px}.card-footer .state{font-size:.77rem;padding:6px 10px;font-weight:700}.workflow-primary{display:grid;gap:10px}.workflow-step-button{display:flex;align-items:center;gap:11px;padding:14px;border:1px solid #bdd3ee;border-radius:12px;background:#eaf3ff;color:#16509d;text-align:start;font:inherit;cursor:pointer}.workflow-step-button>span{font-size:23px;flex:none}.workflow-step-button strong{display:block;font-size:.96rem}.workflow-step-button small{display:block;margin-top:4px;font-size:.69rem;color:inherit;opacity:.85}.workflow-step-button b{margin-inline-start:auto}.workflow-resolved{background:#dbf7e8;border-color:#91d7b5;color:#076b45}.workflow-secondary{display:grid;gap:8px;margin-top:12px}.workflow-secondary button{display:flex;align-items:center;gap:9px;border:1px solid #ded6ec;background:#f5f1fb;color:#655080;font:inherit;font-size:.82rem;padding:10px;border-radius:10px;cursor:pointer}.workflow-secondary button:last-child{background:#fff6e3;border-color:#eed9ac;color:#8c681a}.workflow-note{margin-top:16px;border-top:1px solid #e6edf2;padding-top:11px}.workflow-note summary,.solution-extra summary{font-size:.77rem;color:#6a7d91;cursor:pointer}.workflow-note textarea{margin-top:10px}.solution-extra{margin:15px 0}.status-overview a{color:inherit}
@media(max-width:760px){.status-overview{padding:13px 15px;gap:11px}.status-overview strong{font-size:1.05rem}.status-overview p{font-size:.76rem}.status-overview-icon{width:40px;height:40px}.ticket-progress>div{font-size:.64rem;padding:9px 4px}.ticket-sidebar .workflow-actions{display:block}.ticket-mobile-action{display:none}.ticket-sidebar{order:-1;grid-template-columns:1fr}.ticket-sidebar>.panel:not(.workflow-actions){display:none}.ticket-sidebar>small{display:none}.ticket-sidebar .workflow-actions{padding:14px}.workflow-primary{grid-template-columns:repeat(auto-fit,minmax(140px,1fr))}.workflow-secondary{grid-template-columns:repeat(2,minmax(0,1fr))}.workflow-secondary button{font-size:.73rem}.ticket-sidebar .workflow-note{margin-top:10px}.ticket-progress{margin-bottom:14px}}
.workflow-secondary button.workflow-secondary-study{background:#f0e8fc;border-color:#d8c4f0;color:#7245a6}.workflow-secondary button.workflow-secondary-supportreview{background:#fff3dc;border-color:#ecd09c;color:#916611}.status-owner{margin-top:8px;display:block;font-size:.7rem!important}

/* Readable urgency and engineer identity on request cards. */
.request-card .priority{font-size:12px;line-height:1.5;font-weight:600}.request-card .priority.critical{padding:6px 11px;border:1px solid #f7a9ae;border-radius:8px;background:#ffe6e9;color:#a81025;font-size:14px;font-weight:800;gap:6px}.request-card .priority.critical>span{font-size:17px}.request-card .assignee{font-size:13px;font-weight:600;color:#37536a;gap:8px;min-width:0;overflow-wrap:anywhere}.request-card .assignee .avatar.small{width:29px;height:29px;font-size:12px}.request-card .followup-label{font-size:13px;font-weight:600;color:#6650a3}.request-card .card-footer{flex-wrap:wrap}.upload-limits{display:block;color:#526b80;font-size:12px;line-height:1.8;margin:8px 0}

/* Icon-only notification sound control; accessible action remains in aria-label/title. */
.sound-toggle{width:40px;min-width:40px;height:40px;padding:8px;justify-content:center;gap:0}.sound-toggle svg{width:21px;height:21px}

.sound-preview{margin:12px 0;padding:10px;border:1px solid #d5e3ed;border-radius:10px}.sound-preview summary{cursor:pointer;font-size:12px;color:#315d76}.sound-preview audio{display:block;width:100%;height:38px;margin:10px 0}.sound-preview small{display:block;font-size:11px;color:#64758a}

/* Customer access: read-only fields, independent copy actions, password hidden by default. */
.customer-access-fields{text-align:start;margin:20px 0}.customer-access-fields label{margin-bottom:13px;color:#37546a;font-size:12px}.customer-access-fields label>small{font-size:10px;color:#718398;margin-inline-start:5px}.credential-display{display:flex;align-items:center;gap:5px;border:1px solid #d9e5ed;border-radius:11px;padding:4px 6px;background:#f6f9fc;margin-top:6px;min-width:0}.credential-display input{min-width:0;width:0;flex:1;border:0!important;box-shadow:none!important;background:transparent!important;padding:7px 4px;font-size:13px;color:#1e4058;font-family:Consolas,monospace}.credential-display .icon-button{width:33px;height:33px;flex:none;border-radius:8px;color:#007c86}.credential-display .icon-button:hover{background:#dbf1ef}.credential-display .icon-button:disabled{opacity:.35;cursor:not-allowed}.credential-display svg{width:18px;height:18px}.customer-card-actions{display:flex;align-items:center;justify-content:center;gap:12px;flex-wrap:wrap}.customer-card-actions .text-button{font-size:11px}.credential-clear{display:flex;align-items:center;gap:8px}.credential-clear input{width:auto}

/* Compact searchable customer directory. */
.customer-page-heading{margin:12px 0 15px}.customer-page-heading h1{font-size:27px;margin:3px 0}.customer-page-heading p{margin:2px 0 0;font-size:12px}.customer-toolbar{display:flex;align-items:center;gap:12px;padding:10px 12px;background:#fff;border:1px solid #dce6ef;border-radius:13px;margin-bottom:14px}.customer-search{display:flex;align-items:center;gap:7px;flex:1;min-width:0}.customer-search>span{font-size:24px;color:#078e90}.customer-search input{border:0;box-shadow:none;min-height:34px;padding:5px 8px;background:transparent;font-size:13px}.customer-count{white-space:nowrap;background:#eaf5f4;color:#267d7b;padding:4px 10px;border-radius:7px;font-size:11px}.customer-toolbar .button{min-height:34px;padding:6px 12px;font-size:12px}.customer-add{position:relative}.customer-add-form{position:absolute;inset-inline-end:0;top:calc(100% + 9px);width:280px;max-width:calc(100vw - 32px);padding:12px;border:1px solid #d5e3ed;border-radius:12px;box-shadow:0 12px 35px #15374a20;background:#fff;z-index:20;display:flex;gap:8px}.customer-add-form input{min-width:0}.customer-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,225px),1fr));gap:12px}.customer-grid .customer-card{padding:13px 14px 10px;margin:0;border-radius:14px;text-align:start;display:flex;flex-direction:column}.customer-card-heading{display:flex;align-items:center;gap:9px;min-height:39px;margin-bottom:8px}.customer-grid .customer-avatar{width:32px;height:32px;min-width:32px;border-radius:10px;font-size:16px;margin:0;background:#e2f3ee;color:#168d7a;display:grid;place-items:center}.customer-card-heading h2{margin:0;font-size:14px;line-height:1.55;font-weight:700;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden}.customer-grid .customer-access-fields{margin:0 0 6px}.customer-grid .customer-access-fields label{font-size:10px;margin-bottom:7px}.customer-grid .customer-access-fields label>small{font-size:9px}.customer-grid .credential-display{margin-top:3px;padding:2px 4px;gap:2px;border-radius:8px}.customer-grid .credential-display input{padding:3px 4px;min-height:29px;font-size:12px}.customer-grid .credential-display .icon-button{display:inline-flex;align-items:center;justify-content:center;align-self:center;width:28px;height:28px;border-radius:6px;min-width:28px;padding:0;line-height:1}.customer-grid .credential-display svg{display:block;flex-shrink:0;width:16px;height:16px;margin:0}.customer-grid .customer-card-actions{margin-top:auto;justify-content:space-between;padding-top:7px;border-top:1px solid #edf2f6;gap:8px}.customer-requests-link{font-size:11px;font-weight:600;color:#057f86}.customer-grid .customer-edit{width:28px;height:28px;color:#74879a}.customer-edit svg{width:16px;height:16px}.customer-edit:hover{background:#e9f5f4;color:#008b88}
@media(max-width:600px){.customer-toolbar{gap:7px;flex-wrap:wrap;padding:9px}.customer-search{flex-basis:100%}.customer-count{margin-inline-end:auto}.customer-grid{gap:10px}.customer-page-heading h1{font-size:24px}.customer-grid .credential-display input{font-size:14px}.customer-grid .credential-display .icon-button{width:34px;min-width:34px;height:34px}.customer-grid .customer-card{padding:12px 14px}.customer-card-heading h2{font-size:15px}}

.customer-grid .credential-display input{margin:0}.customer-grid .credential-display .icon-button,.customer-grid .customer-edit{margin:0;min-height:28px}.customer-grid .customer-edit{padding:4px}.customer-toolbar input{margin-top:0}@media(max-width:600px){.customer-search input{font-size:16px}.customer-grid .credential-display .icon-button{min-height:34px}}

.customer-grid .customer-access-fields label{display:grid;grid-template-columns:49px minmax(0,1fr);align-items:center;gap:5px;margin-bottom:7px}.customer-grid .credential-label{font-size:10px;line-height:1.5;color:#536f83}.customer-grid .credential-display{margin-top:0}.customer-grid .customer-card-heading{min-height:34px;margin-bottom:9px}.customer-grid .customer-access-fields{margin-bottom:2px}.customer-grid .customer-card-actions{padding-top:5px}@media(max-width:600px){.customer-grid .credential-label{font-size:11px}.customer-grid .customer-access-fields label{grid-template-columns:55px minmax(0,1fr)}}

.customer-toolbar .export-customers{display:flex;gap:7px;white-space:nowrap;border-color:#b8ded4;color:#087568;background:#f0faf6}.export-customers svg{width:17px;height:17px}.customer-page-controls{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:11px;color:#637d90;margin:0 2px 12px}.customer-page-controls label{display:flex;align-items:center;gap:8px;margin:0;font-size:11px}.customer-page-controls select{width:70px;min-height:30px;margin:0;padding:3px 8px;font-size:12px}.customer-pagination{display:flex;align-items:center;justify-content:center;gap:6px;flex-wrap:wrap;margin-top:18px}.customer-pagination .button{min-height:34px;min-width:35px;padding:5px 10px;font-size:12px}.customer-details-button{display:flex;align-items:center;gap:5px;border:0;background:none;color:#647e91;font:inherit;font-size:10px;padding:4px;cursor:pointer}.customer-details-button svg{width:15px;height:15px}.customer-details-button:hover{color:#008981}.customer-dialog{width:min(100%,700px);padding:24px}.customer-dialog-heading{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px}.customer-dialog-heading h2{margin:3px 0!important;font-size:22px}.customer-dialog-heading small{font-size:11px;color:#6b8595}.customer-dialog fieldset{border:1px solid #dfe9ee;border-radius:13px;padding:13px 16px 2px;margin:0 0 17px;min-width:0}.customer-dialog legend{padding:0 8px;color:#05887e;font-size:12px;font-weight:700}.customer-dialog label{margin-bottom:14px}.customer-editor-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.customer-dialog input[readonly]{background:#f3f7fa;color:#567085}.customer-dialog-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap;border-top:1px solid #e4edf2;padding-top:17px;margin-top:15px}.customer-delete{background:#fff0ef;border:1px solid #efb0aa;color:#b33535;gap:7px}.customer-delete:hover{background:#ffe0dd}.customer-dialog-actions .customer-delete{margin-inline-start:auto}.customer-delete svg{width:18px;height:18px}.customer-confirm-overlay{z-index:1100;background:#082d4170}.customer-delete-dialog{width:min(100%,470px)}.customer-delete-symbol{display:grid;place-items:center;width:50px;height:50px;border-radius:15px;background:#ffe6e2;color:#c3433c}.customer-delete-summary{background:#f5f8fa;border:1px solid #e1eaf0;border-radius:12px;padding:15px;margin:15px 0}.customer-delete-summary strong,.customer-delete-summary small{display:block}.customer-delete-summary small{font-family:Consolas,monospace;margin-top:6px}.customer-export-dialog{width:min(100%,580px)}.export-column-options{display:grid;grid-template-columns:1fr 1fr;gap:9px;margin:17px 0}.export-column{display:flex;align-items:center;gap:10px;border:1px solid #dae7ec;border-radius:10px;padding:11px;margin:0;background:#f9fcfd;font-size:13px;cursor:pointer}.export-column:has(input:checked){border-color:#70c7b4;background:#eefaf5}.export-column input,.export-filter-option input{width:17px;height:17px;min-height:0;margin:0;accent-color:#009284}.export-column span{display:block}.export-column small{display:block;font-size:10px;color:#738998;margin-top:3px}.export-filter-option{display:flex;align-items:center;gap:9px;font-size:12px}.export-file-summary{display:flex;align-items:center;gap:10px;background:#eaf7f1;padding:12px;border-radius:10px;font-size:12px;color:#177966}.export-file-summary svg{width:20px;height:20px}@media(max-width:760px){.customer-toolbar{flex-wrap:wrap}.customer-toolbar .customer-search{flex-basis:100%}.customer-toolbar .export-customers{flex:1;justify-content:center}.customer-editor-grid{grid-template-columns:1fr;gap:0}.customer-dialog{padding:18px}.customer-dialog-heading h2{font-size:19px}.customer-page-controls{font-size:10px}.export-column-options{grid-template-columns:1fr}.customer-dialog-actions .customer-delete{margin-inline-start:0}.customer-pagination{gap:4px}.customer-pagination .button{min-height:38px;padding:5px 9px}}
/* Request conversations, personal work and targeted notifications. */
.conversation-panel h2,.clarification-form summary,.notice-kind,.notice-pending strong{display:flex;align-items:center;gap:8px}.conversation-panel h2 svg,.clarification-form svg,.conversation-composer .button svg,.resume-conversation svg{width:19px;height:19px;flex:none}.conversation-prompt{display:flex;align-items:center;gap:12px;width:100%;text-align:start;padding:13px 18px;margin:0 0 15px;border:1px solid #a7cfe9;border-radius:13px;background:#eef7ff;color:#175e8a}.conversation-prompt>svg{width:24px;height:24px;flex:none}.conversation-prompt strong,.conversation-prompt small{display:block}.conversation-prompt small{font-size:11px;margin-top:3px}.conversation-prompt.needs-you{border-color:#eac586;background:#fff7e7;color:#98600a}.conversation-action{display:flex;align-items:start;gap:12px;padding:15px;border-radius:12px;margin-bottom:16px;border:1px solid #eccd96;background:#fff9ee;color:#7c561a}.conversation-action>svg{flex:none;width:24px;height:24px}.conversation-action p{margin:7px 0;font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere}.conversation-action small{font-size:11px}.conversation-action.reply-ready{background:#eaf8f2;border-color:#a6dcca;color:#136b58}.conversation-composer{border-top:1px solid #e1eaf0;padding-top:17px;margin-top:20px}.reply-composer{border:1px solid #b4d3ef;border-radius:12px;background:#f3f9ff;padding:15px;margin-bottom:18px}.conversation-composer>small,.clarification-form>small{display:block;color:#678294;font-size:11px;margin-top:9px}.conversation-timeline{display:grid;gap:14px;margin:20px 0}.conversation-message{display:flex;align-items:start;gap:10px;scroll-margin-top:30px;border-radius:12px;padding:3px}.conversation-message>.avatar{flex:none;margin-top:8px}.message-body{min-width:0;flex:1;border:1px solid #dce7ee;border-radius:12px;padding:12px 15px;background:#f8fafc}.message-body header{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:12px}.message-body time{font-size:10px;color:#748a99;margin-inline-start:auto}.message-body p{font-size:13px;margin:8px 0 0;overflow-wrap:anywhere}.message-kind{font-size:10px;padding:2px 7px;border-radius:5px;background:#e9f0f5;color:#516e83}.message-question .message-body{border-color:#e9c991;background:#fffaf0}.message-question .message-kind{background:#ffecd0;color:#916019}.message-reply .message-body{border-color:#abd9ce;background:#f0faf5}.message-reply .message-kind{background:#d9f3e8;color:#08715d}.message-body blockquote{border-inline-start:3px solid #78afbe;margin:9px 0 0;padding:7px 10px;background:#ffffffa8;font-size:11px;color:#6a7d8b;border-radius:5px;overflow-wrap:anywhere}.conversation-message:focus{outline:3px solid #35bca5;outline-offset:3px}.clarification-form{border:1px solid #bed7e8;background:#f4faff;border-radius:12px;padding:14px;margin:20px 0}.clarification-form summary{color:#17648b;font-size:13px;font-weight:700;cursor:pointer}.clarification-form[open] summary{margin-bottom:15px}.resume-conversation{margin-bottom:8px}.card-next-action{display:flex;align-items:center;gap:7px;font-size:11px;color:#246b8a;background:#edf7ff;border-radius:8px;padding:9px;margin-top:auto}.card-next-action svg{flex:none;width:17px;height:17px}.card-next-action.needs-you{background:#fff3da;color:#8c5c12}
.notification-center{width:470px;padding:17px;max-height:min(80vh,850px);border-color:#cddfe8}.notification-center .section-heading{margin-bottom:9px;align-items:start}.notification-center h3{margin:0;font-size:18px}.notification-center .section-heading small{font-size:11px;color:#6b8393}.notification-tools{display:flex;justify-content:space-between;gap:12px;border-bottom:1px solid #e4edf2;padding-bottom:8px}.notification-list{display:grid;gap:11px;margin-top:13px}.notice-card{display:block;border:1px solid #dfe8ee;border-radius:12px;padding:13px;background:#fff;color:#193f53;text-decoration:none;transition:border-color .15s,box-shadow .15s}.notice-card:hover{border-color:#65b9b0;box-shadow:0 3px 14px #0d7a6a10;color:#193f53}.notice-card.unread{background:#f2f9ff;border-color:#b8d4ed}.notice-card.action-required{border-inline-start:4px solid #d69a2f}.notice-card-top{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:10px}.notice-card-top>b{margin-inline-start:auto;color:#22618d;font-family:Consolas,monospace}.notice-kind{font-size:11px;font-weight:700;color:#227b85}.notice-kind svg{width:17px;height:17px}.notice-question .notice-kind{color:#9c6516}.notice-reply .notice-kind,.notice-resolved .notice-kind{color:#078567}.notice-unread-count{border-radius:5px;padding:1px 5px;background:#d9eafa;color:#26628f;font-size:9px}.notice-title{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;font-size:14px;line-height:1.65;margin:9px 0 6px}.notice-context{display:flex;gap:5px;flex-wrap:wrap;align-items:center;color:#698393;font-size:10px}.notice-context>span{background:#eaf0f4;border-radius:5px;padding:2px 6px}.notice-context .state{font-size:9px}.notice-sender{display:flex;align-items:center;gap:6px;font-size:11px;margin-top:10px}.notice-sender .avatar{width:24px;height:24px;font-size:10px}.notice-sender time{margin-inline-start:auto;font-size:9px;color:#7a8f9d}.notice-preview,.notice-pending p{font-size:12px;line-height:1.7;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;overflow-wrap:anywhere;margin:6px 0}.notice-pending{background:#fff6e3;border:1px solid #f1d99f;border-radius:9px;padding:8px 10px;margin-top:10px;color:#825a1c}.notice-pending strong{font-size:11px}.notice-pending svg{width:15px;height:15px}.notice-pending p{font-size:11px;margin-bottom:0}.notice-open{display:block;text-align:end;color:#008b85;font-size:11px;margin-top:8px;font-weight:700}.notification-help{font-size:10px;color:#758b99;margin:12px 0 0}.live-notice{position:fixed;inset-inline-end:22px;top:90px;width:390px;max-width:calc(100vw - 30px);z-index:120;box-shadow:0 10px 45px #093b4d30;border-radius:12px;animation:notice-enter .2s ease-out}.live-notice .notice-card{padding-top:35px}.live-notice-close{position:absolute;top:3px;inset-inline-end:5px;z-index:1}.live-notice .notice-pending p{-webkit-line-clamp:2}@keyframes notice-enter{from{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:none}}
.personal-workspace{padding:20px;border:1px solid #d3e6e9;border-radius:16px;background:linear-gradient(115deg,#f3fbfa,#f4f8ff);margin-bottom:20px}.personal-workspace-heading{display:flex;align-items:center;gap:12px;margin-bottom:17px}.personal-workspace-heading>svg{width:28px;height:28px;color:#008e83;flex:none}.personal-workspace-heading strong{font-size:17px}.personal-workspace-heading p{font-size:11px;color:#6b8191;margin:4px 0}.personal-workspace-heading .button{margin-inline-start:auto;white-space:nowrap}.personal-work-tabs{display:flex;gap:9px;flex-wrap:wrap}.personal-work-tabs button{display:flex;align-items:center;gap:7px;border:1px solid #d8e5eb;border-radius:10px;background:#fff;color:#506e81;padding:10px 13px;font-size:12px}.personal-work-tabs button svg{width:18px;height:18px}.personal-work-tabs b{background:#eaf1f5;border-radius:6px;min-width:23px;text-align:center;font-size:11px}.personal-work-tabs button.selected{border-color:#169d91;background:#e7f8f1;color:#086f65}.personal-work-tabs .inbox-action.selected{border-color:#d6a249;background:#fff4de;color:#8b5e11}.personal-work-tabs .inbox-replies.selected{border-color:#54a2cf;background:#eaf6ff;color:#226587}
@media(max-width:600px){.notification-center{position:fixed;top:72px;left:12px;max-width:calc(100vw - 24px);max-height:calc(100dvh - 90px);padding:13px}.live-notice{top:78px;inset-inline-end:12px}.personal-workspace{padding:14px}.personal-workspace-heading{flex-wrap:wrap}.personal-workspace-heading .button{min-height:34px;padding:5px 10px;font-size:11px}.personal-work-tabs{display:grid;grid-template-columns:1fr 1fr}.personal-work-tabs button{padding:9px;font-size:11px;min-width:0}.personal-work-tabs b{margin-inline-start:auto}.conversation-prompt{padding:12px;font-size:12px}.conversation-action{padding:12px}.conversation-message{gap:7px}.message-body{padding:10px;min-width:0}.message-body header{gap:5px}.message-body time{width:100%;margin:0}.message-body p{font-size:13px}.conversation-composer .inline-row .button{flex:1}.personal-workspace-heading strong{font-size:15px}}
@media(prefers-reduced-motion:reduce){.live-notice{animation:none}.notice-card{transition:none}}

.general-filters{display:contents}.general-filters>summary{display:none}.personal-filters{border:1px solid #dbe7ed;border-radius:12px;background:#fff;padding:12px 16px;margin-bottom:18px}.personal-filters>summary{font-size:12px;color:#467182;cursor:pointer;font-weight:600}.personal-filters[open]>summary{margin-bottom:14px}.personal-filters .filter-bar{margin-bottom:0}
/* Searchable customer selection, manager assignment and Excel menu import. */
.customer-combobox{position:relative;margin-top:6px;min-width:0}.customer-combobox-input{display:flex;align-items:center;gap:8px;border:1px solid #cfdfdf;border-radius:9px;padding:0 10px;background:#fff;min-height:43px}.customer-combobox-input:focus-within{border-color:#28ad9e;box-shadow:0 0 0 3px #28ad9e20}.customer-combobox-input>svg{width:17px;height:17px;color:#078f89;flex:none}.customer-combobox-input input{border:0!important;box-shadow:none!important;outline:none!important;margin:0!important;padding:8px 0!important;min-width:0;flex:1;width:0;background:transparent}.customer-combobox-input .icon-button{display:grid;place-items:center;width:28px;min-width:28px;height:28px;min-height:28px;line-height:1;padding:0}.customer-combobox-options{position:absolute;top:calc(100% + 5px);inset-inline:0;background:#fff;border:1px solid #b8dcd6;box-shadow:0 12px 30px #16465b25;border-radius:10px;padding:5px;z-index:80;max-height:260px;overflow-y:auto}.customer-combobox-options button{display:flex;justify-content:space-between;align-items:center;width:100%;text-align:start;background:transparent;border:0;padding:9px 11px;border-radius:7px;font-size:13px;color:#244e62;min-height:40px}.customer-combobox-options button.highlighted,.customer-combobox-options button:hover{background:#e8f7f1;color:#007e73}.customer-combobox-options p{font-size:12px;color:#678090;padding:10px;margin:0}.customer-combobox-options svg{width:16px;height:16px}.ticket-top-grid{display:grid;grid-template-columns:minmax(0,1fr);gap:15px;margin-bottom:15px}.ticket-top-grid:has(.assignment-panel){grid-template-columns:minmax(0,1fr) minmax(0,1.2fr)}.ticket-top-grid .status-overview{margin:0;align-self:stretch}.ticket-top-grid .assignment-panel{margin:0;padding:17px 20px;border-color:#bfded8;background:linear-gradient(120deg,#fff,#f2fbf6)}.assignment-panel h3{display:flex;align-items:center;gap:8px;margin-bottom:12px;font-size:16px}.assignment-panel h3 svg{width:20px;height:20px;color:#008d80}.assignment-fields{display:grid;grid-template-columns:1.4fr 1fr 1fr;align-items:end;gap:10px}.assignment-fields label{font-size:11px;margin:0}.assignment-fields select,.assignment-fields input{font-size:12px;margin-top:4px;min-width:0}.assignment-fields .button{grid-column:1/-1;min-height:35px;padding:5px 12px;font-size:12px;margin-top:2px}.menu-import-panel h2{display:flex;gap:9px;align-items:center}.menu-import-panel h2 svg{width:22px;height:22px;color:#008c85}.menu-upload{background:#f2faf7;border:1px dashed #a8cfc5;border-radius:11px;padding:13px}.menu-upload small{display:block;font-size:11px;color:#718995;margin-top:7px}.menu-preview-summary{display:grid;gap:5px;background:#edf7fe;padding:13px;border-radius:10px;color:#256385;font-size:12px;margin:14px 0}.menu-preview-summary p{background:#fff7e4;color:#8b641c;padding:8px;border-radius:7px;margin:3px 0 0;font-size:11px}.menu-preview-table{max-height:330px;overflow:auto}.menu-preview-table td,.menu-preview-table th{font-size:11px;overflow-wrap:anywhere}.menu-import-panel>.button{margin-top:13px}.menu-import-panel>small{font-size:11px;color:#6d8493;display:block}
@media(max-width:1000px){.ticket-top-grid:has(.assignment-panel){grid-template-columns:1fr}.assignment-fields .button{grid-column:auto}.assignment-fields{grid-template-columns:1.3fr 1fr 1fr 1fr}}@media(max-width:600px){.assignment-fields{grid-template-columns:1fr 1fr}.assignment-fields label:first-child{grid-column:1/-1}.assignment-fields .button{grid-column:1/-1}.assignment-fields select,.assignment-fields input{font-size:14px}.customer-combobox-options button{font-size:14px}.customer-combobox-input input{font-size:16px!important}.customer-combobox-options{max-height:230px}.ticket-top-grid .assignment-panel{padding:15px}}

/* Shared screen catalog details for support and developers. */
.screen-metadata{margin-top:16px;border:1px solid #bbdfe4;border-radius:12px;background:linear-gradient(120deg,#f0faf8,#f1f7ff);padding:14px;min-width:0;overflow:hidden}.screen-metadata-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px;color:#075e6a;font-size:.86rem}.screen-metadata-heading small{color:#637c92;font-size:.7rem}
.screen-metadata-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 16px;margin:0}.screen-metadata-grid>div{min-width:0}.screen-metadata-grid dt{font-size:.72rem;color:#536e85;margin-bottom:5px}.screen-metadata-grid dd{margin:0;font-size:.86rem;font-weight:600;overflow-wrap:anywhere;min-width:0}.screen-metadata-value{display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:32px}.screen-metadata-value code{font-size:.8rem;white-space:pre-wrap;overflow-wrap:anywhere;min-width:0;unicode-bidi:plaintext}.screen-metadata-value .icon-button{display:grid;place-items:center;flex:0 0 30px;width:30px;height:30px;padding:5px;border:1px solid #b6d9dd;border-radius:7px;background:#fff;color:#007c86}.screen-metadata-value svg{width:16px;height:16px}.screen-copy-result{display:block;margin-top:8px;color:#075e6a}.screen-metadata.compact{margin-top:0;padding:10px 12px}.screen-metadata.compact .screen-metadata-heading{margin-bottom:8px}.screen-metadata.compact .screen-metadata-grid{gap:6px 14px}
@media(max-width:480px){.screen-metadata-grid{grid-template-columns:minmax(0,1fr)}.screen-metadata-heading{flex-wrap:wrap}}

.screen-combobox-options button{gap:10px}.screen-option-name{flex:1;min-width:0;overflow-wrap:anywhere;line-height:1.6}.screen-option-code{flex:none;max-width:40%;overflow-wrap:anywhere;border:1px solid #c8e5ed;background:#eaf7fc;color:#125b80;border-radius:6px;padding:3px 7px;font-family:monospace;font-size:.78rem;line-height:1.4}.screen-combobox-options button[aria-selected=true]{background:#e3f5ee}.screen-combobox-input input:disabled{cursor:not-allowed}.screen-combobox:has(input:disabled) .customer-combobox-input{background:#f3f6f8}

@media(max-width:600px){.compact-create .form-grid>.screen-field{grid-column:1/-1}.screen-combobox-options{max-height:240px}}

.team-scope{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:15px 18px;background:#fff;border:1px solid var(--line);border-radius:13px;margin:15px 0 20px}.team-scope strong{font-size:13px}.team-scope small{display:block;color:var(--muted);font-size:11px;margin-top:3px}.team-scope nav{display:flex;gap:5px;padding:4px;background:#f1f5f9;border-radius:10px}.team-scope button{display:flex;align-items:center;justify-content:center;gap:8px;border:1px solid transparent;background:transparent;color:#678094;padding:9px 16px;border-radius:8px;font:inherit;font-size:12px}.team-scope button[aria-pressed=true]{background:white;border-color:#d9e7ee;color:#007e81;box-shadow:0 2px 6px #103b5010}.team-scope .scope-development[aria-pressed=true]{color:#2777d9}.team-tag.support{background:#e3f7ee!important;color:#087d67!important}.team-tag.development{background:#e7f0ff!important;color:#286fca!important}.workspace-live-info{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;margin-bottom:16px;color:#6d8795;font-size:11px}.workspace-live-info .button{font-size:12px}.customer-contact{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:4px 0 8px;font-size:10px;color:#7a8e9a}.customer-contact span{display:grid;gap:4px;min-width:0}.customer-contact b{font-size:11px;font-weight:500;color:#28516a;overflow-wrap:anywhere}.hijri-date{display:block;font-size:10px;color:#78909d}.reports-filters{display:grid!important;grid-template-columns:minmax(190px,1.3fr) repeat(3,minmax(150px,1fr)) auto;align-items:end}.reports-filters label{min-width:0!important;margin:0!important}.reports-filters input[type=month]{min-width:190px;min-height:45px;font-size:14px}.reports-filters select{max-width:none;min-width:0}.report-export-columns{display:grid;grid-template-columns:1fr 1fr;gap:8px}.report-export-columns label{display:flex;align-items:center;gap:8px;margin:0;padding:10px;background:#f5f9fc;border:1px solid #dfebf1;border-radius:8px}
@media(max-width:1100px){.reports-filters{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:650px){.team-scope{align-items:stretch;flex-direction:column}.team-scope nav{display:grid;grid-template-columns:repeat(3,1fr)}.team-scope button{padding:10px 5px;font-size:11px;gap:4px}.team-scope button svg{width:16px;height:16px}.reports-filters{grid-template-columns:1fr}.reports-filters input[type=month]{min-width:0;width:100%}.workspace-live-info{align-items:stretch;flex-direction:column}}

.maintenance-filters{display:grid;grid-template-columns:1fr 1fr 1.3fr auto;align-items:end}.maintenance-filters label{margin:0;min-width:0}.maintenance-filters select{max-width:none}.maintenance-report-head{display:flex;justify-content:space-between;align-items:center;gap:15px;margin:20px 0}.maintenance-report-head>div:first-child{display:grid;gap:6px}.maintenance-report-head small{color:#6b8597;font-size:12px}.maintenance-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:20px}.maintenance-stats>div{padding:19px;background:#fff;border:1px solid var(--line);border-top:3px solid #00968b;border-radius:13px;display:grid;gap:7px}.maintenance-stats small{color:#738b9b;font-size:12px}.maintenance-stats strong{font-size:27px;color:#123c53}.maintenance-dialog{width:min(1050px,calc(100vw - 32px));max-height:88vh;overflow:auto;text-align:right}.maintenance-edit-row{padding:16px;background:#f6f9fd;border:1px solid #dce8ee;border-radius:12px;margin:12px 0 22px}.maintenance-edit-row.manual{background:#f1faf6}.maintenance-row-title{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:12px}.maintenance-row-title>label:first-child{flex:1;margin:0}.maintenance-row-title .check-item{border:0;flex-wrap:wrap}.maintenance-time{width:165px;flex-shrink:0;margin:0}.maintenance-edit-row label{margin-bottom:10px}.maintenance-edit-row .form-grid label{margin-bottom:0}.maintenance-edit-row textarea{min-height:80px}.maintenance-editor-total{display:flex;justify-content:space-between;align-items:center;background:#e4f7ee;color:#087c67;border-radius:10px;padding:16px;font-size:14px;margin:18px 0}.maintenance-editor-total strong{font-size:22px}.maintenance-table{min-width:850px;table-layout:fixed}.maintenance-table th:nth-child(1){width:95px}.maintenance-table th:nth-child(2){width:105px}.maintenance-table th:nth-child(3){width:120px}.maintenance-table th:last-child{width:70px}.maintenance-table td{vertical-align:top;overflow-wrap:anywhere;font-size:12px}.maintenance-table td.small,.maintenance-table td small{display:block;color:#7a8f9f;font-size:10px}.maintenance-table .preserve-lines{font-size:12px}.maintenance-source{display:block;font-family:monospace;font-size:10px;margin-top:6px}.maintenance-dialog .section-heading h3{margin-bottom:0}.maintenance-dialog .section-heading{margin:22px 0 12px}
@media(max-width:800px){.maintenance-filters{grid-template-columns:1fr 1fr}.maintenance-report-head{align-items:stretch;flex-direction:column}.maintenance-row-title{flex-wrap:wrap}.maintenance-row-title>label:first-child{flex-basis:100%}.maintenance-row-title .maintenance-time{flex:1}.maintenance-dialog .form-grid{grid-template-columns:1fr}.maintenance-stats{gap:8px}.maintenance-stats>div{padding:12px}.maintenance-stats small{font-size:10px}.maintenance-stats strong{font-size:22px}}@media(max-width:450px){.maintenance-filters{grid-template-columns:1fr}.maintenance-dialog .customer-dialog-actions{display:grid;grid-template-columns:1fr}.maintenance-stats{grid-template-columns:1fr}}

.reports-stats{grid-template-columns:repeat(4,minmax(0,1fr))}.system-hr.system-shortcut,.system-hr.system-chip{background:#f0e9ff;color:#7251b0}.topbar-date{direction:rtl}.hijri-date{unicode-bidi:plaintext}.maintenance-time input{font-variant-numeric:tabular-nums}@media(max-width:650px){.reports-stats{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* Isolate technical runs visually; the copy action always receives the unmodified message. */
.message-text,.exact-text-input{unicode-bidi:plaintext;text-align:start;white-space:pre-wrap;overflow-wrap:anywhere}
.technical-text{unicode-bidi:isolate;direction:ltr}
.conversation-copy-hint{color:#58788a;font-size:11px;line-height:1.8;margin:8px 0}
.message-body blockquote>span{display:block;font-weight:600;margin-bottom:4px}
.message-tools{display:flex;justify-content:flex-end;margin-top:9px}
.message-copy{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid #cde3e8;border-radius:7px;background:#fff;color:#087d87;padding:5px 9px;font:inherit;font-size:11px;line-height:1.4;cursor:pointer;min-height:32px}
.message-copy svg{width:15px;height:15px;flex:none}
.message-copy:hover{background:#eaf7f5;border-color:#82c7c3}
.message-copy:focus-visible{outline:2px solid #087d87;outline-offset:3px}
.message-copy:disabled{opacity:.6;cursor:wait}
.conversation-message .sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}

/* Request filters apply on selection; active criteria stay visible below the controls. */
.request-filter-bar input.is-filtered,.request-filter-bar select.is-filtered{background:#edf9f5;border-color:#98cdc1;box-shadow:inset 0 0 0 1px #0b997610;color:#124d4c;transition:background-color .15s,border-color .15s}
.request-filter-bar .reset-request-filters{display:inline-flex;align-items:center;justify-content:center;gap:7px;white-space:nowrap;min-height:43px;padding:10px 13px;color:#557381}
.reset-request-filters svg{width:17px;height:17px;flex:none}
.request-filter-summary{display:flex;align-items:center;flex-wrap:wrap;gap:5px 10px;font-size:11px;font-weight:400;line-height:1.9;color:#7b8f9b;margin:-8px 3px 18px;overflow-wrap:anywhere}
.request-filter-summary>svg{width:14px;height:14px;flex:none;color:#86a6ad}
.request-filter-summary.has-filters{color:#67858a}
.filter-summary-label{color:#6c858e}.request-filter-term+.request-filter-term:before{content:"·";margin-inline-end:10px;color:#a3b5b8}
.filter-scope-note{color:#91a0a9}.filter-loading{margin-inline-start:auto;color:#008b81;font-size:10px}
.personal-filters:not([open])+.request-filter-summary{margin-top:-10px}
@media(max-width:700px){.request-filter-summary{font-size:10px;gap:4px 8px;margin-inline:2px}.filter-loading{flex-basis:100%;margin-inline-start:0}.request-filter-bar .reset-request-filters{flex:1}.request-filter-summary bdi{overflow-wrap:anywhere}}

/* Maintenance is a running work log; preview is readable in the browser without a download. */
.maintenance-live small{color:#7b929c;font-size:11px}.maintenance-preview-button{color:#087f7b;border-color:#b4dcd3;background:#f1faf7}
.maintenance-add-dialog{width:min(760px,calc(100vw - 32px));text-align:right;overflow:auto;max-height:90vh}.maintenance-add-dialog .form-grid{align-items:start}.maintenance-add-dialog textarea{min-height:75px}
.maintenance-preview-overlay{z-index:1100}.maintenance-preview-dialog{width:min(1120px,calc(100vw - 30px));max-height:94vh;padding:0;border-radius:16px;overflow:auto;background:#edf3f6;text-align:right}
.maintenance-preview-toolbar{position:sticky;top:0;z-index:1;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:17px 22px;background:#fff;border-bottom:1px solid #dce7ec}.maintenance-preview-toolbar h2{font-size:18px;margin:0 0 4px}.maintenance-preview-toolbar .button{padding:9px 12px;font-size:12px}.maintenance-preview-toolbar small{font-size:10px}
.maintenance-paper{max-width:850px;background:#fff;border:1px solid #dde7eb;box-shadow:0 6px 26px #173e4c12;margin:24px auto;padding:35px;color:#15384b}.maintenance-paper-brand{display:flex;align-items:center;justify-content:space-between;gap:20px;background:#073542;color:white;padding:10px 22px;border-radius:8px}.maintenance-paper-brand img{width:190px;max-width:55%;height:auto;mix-blend-mode:screen}.maintenance-paper-brand span{font-size:20px;font-weight:700}.maintenance-paper>h2{font-size:23px;text-align:center;margin:25px 0 16px}.maintenance-paper-meta{display:flex;justify-content:center;align-items:center;gap:12px;flex-wrap:wrap;font-size:12px;color:#6d8795}.maintenance-paper-meta strong{color:#163f52;font-size:15px}
.maintenance-paper-total{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;background:#e9f7f1;color:#08776b;border-radius:8px;padding:15px 18px;margin:22px 0;font-size:12px}.maintenance-paper-total strong{font-size:14px}.maintenance-paper-entry{border:1px solid #dce8eb;border-radius:10px;padding:18px;margin:16px 0;break-inside:avoid}.maintenance-paper-entry>header{display:flex;justify-content:space-between;align-items:start;gap:15px;border-bottom:1px solid #e7eef0;padding-bottom:12px}.maintenance-paper-entry strong{font-size:15px}.maintenance-paper-entry header small{display:block;color:#7d929c;font-size:10px;margin-top:6px}.maintenance-paper-entry dl{margin:12px 0 0}.maintenance-paper-entry dt{font-size:11px;font-weight:700;color:#008577;margin-top:12px}.maintenance-paper-entry dd{margin:5px 0 0;font-size:13px;line-height:1.9}.maintenance-paper-entry>small{display:block;margin-top:12px;color:#76909a;font-size:10px}.maintenance-paper>footer{border-top:1px solid #e1eaee;padding-top:16px;margin-top:22px;color:#849aa2;font-size:10px;text-align:center}
@media(max-width:700px){.maintenance-preview-toolbar{flex-direction:column;align-items:stretch;padding:13px}.maintenance-preview-toolbar .inline-row{flex-wrap:wrap}.maintenance-paper{margin:12px 8px;padding:16px}.maintenance-paper-brand{padding:10px 12px}.maintenance-paper-brand img{width:140px}.maintenance-paper-brand span{font-size:16px}.maintenance-paper>h2{font-size:19px}.maintenance-paper-entry{padding:13px}.maintenance-paper-total{padding:12px}.maintenance-add-dialog .form-grid{grid-template-columns:1fr}.maintenance-preview-dialog{width:calc(100vw - 16px)}.maintenance-live{align-items:start;gap:8px;flex-direction:column}}

/* Downloads: three full-width system cards, each independently editable. */
.release-page-hint{display:flex;align-items:flex-start;gap:8px;font-size:12px;color:var(--muted);margin:-4px 0 20px}.release-page-hint svg{flex-shrink:0;width:18px;height:18px;margin-top:2px}
.release-downloads-list{display:grid;grid-template-columns:minmax(0,1fr);gap:24px}.release-download-card{border-top:3px solid var(--sys);padding:24px;min-width:0;margin:0}.release-card-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:22px}.release-card-identity{display:flex;align-items:center;gap:14px;min-width:0}.release-card-identity h2{margin:0 0 3px;font-size:20px;overflow-wrap:anywhere}.release-card-identity small{color:var(--muted);font-size:11px}.release-card-icon{display:grid;place-items:center;width:54px;height:54px;flex:0 0 54px;border-radius:15px;color:var(--sys);background:var(--sys-bg)}.release-card-icon svg{width:29px;height:29px}
.release-link-section{padding:16px 18px;background:#f7fafc;border:1px solid var(--line);border-radius:12px;margin-bottom:20px}.release-link-section>label{margin:0 0 8px;font-weight:600;font-size:13px}.release-link-section>label:has(input){margin-bottom:0}.release-link-row{display:flex;gap:10px;align-items:center;min-width:0}.release-link-row input{flex:1;min-width:0;margin:0;text-align:left;background:white}.release-link-row .button{flex-shrink:0}.release-details-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);gap:20px}.release-details-grid>section{min-width:0;padding:18px;border:1px solid var(--line);border-radius:12px}.release-details-grid h3{display:flex;align-items:center;gap:8px;font-size:14px;margin:0 0 13px}.release-details-grid h3 svg{width:19px;height:19px;color:var(--sys)}.release-details-grid .release-warnings{background:#fffcf5;border-color:#f2e7cb}.release-warnings h3 svg{color:#b57b1c}.release-long-text{white-space:pre-wrap;overflow-wrap:anywhere;unicode-bidi:plaintext;line-height:1.95;font-size:13px;max-height:420px;overflow-y:auto;padding-inline-end:5px;scrollbar-width:thin}.release-empty{margin:0;color:var(--muted);font-size:12px}.release-details-grid textarea{min-height:210px;resize:vertical;white-space:pre-wrap;unicode-bidi:plaintext}.release-details-grid label{min-width:0}.release-card-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;border-top:1px solid var(--line);padding-top:18px;margin-top:18px}.release-card-actions small{color:var(--muted);margin-inline-start:auto}.release-download-card .alert{overflow-wrap:anywhere}.release-downloads-heading .button{flex-shrink:0}
@media(max-width:800px){.release-download-card{padding:18px}.release-details-grid{grid-template-columns:minmax(0,1fr);gap:14px}.release-link-row{flex-wrap:wrap}.release-link-row input{flex-basis:100%}.release-card-heading{align-items:flex-start}.release-card-identity h2{font-size:17px}.release-card-icon{width:44px;height:44px;flex-basis:44px}.release-card-actions small{flex-basis:100%;margin:2px 0 0}}
@media(max-width:480px){.release-card-heading{flex-wrap:wrap;gap:12px}.release-card-heading>.button{margin-inline-start:58px}.release-link-section{padding:13px}.release-download-card{padding:15px}.release-details-grid>section{padding:14px}}


/* Compact workspace spacing; native controls remain full-size on touch devices. */
@media(min-width:761px){.workspace .page-content:has(.maintenance-composer)>.page-footer{display:none}}
@media(min-width:761px){body{font-size:13px}.workspace{grid-template-columns:206px minmax(0,1fr)}.workspace .topbar{min-height:60px;padding:9px 22px}.workspace .topbar-actions{gap:10px}.workspace .page-content{padding:16px 22px 0;max-width:2000px;width:100%}.workspace .page-heading:not(.compact-heading){margin:10px 0 15px}.workspace .page-heading h1{font-size:26px;margin:4px 0}.workspace .page-heading p{font-size:12px;margin:4px 0}.workspace .eyebrow{font-size:9px}.workspace .panel{padding:17px;border-radius:12px}.workspace .button{min-height:34px;font-size:12px;padding:7px 13px}.workspace input:not([type=checkbox]):not([type=color]),.workspace select{min-height:34px;padding:6px 10px;font-size:12px}.workspace textarea{font-size:13px;padding:8px 10px}.workspace label{font-size:12px;gap:4px}.workspace .sidebar{padding:16px 12px}.workspace .sidebar nav{gap:3px}.workspace .sidebar nav a{font-size:12px;padding:9px 11px;gap:10px}.workspace .sidebar-label{margin:12px 0 7px}.workspace .sidebar-bottom{padding-top:15px}.workspace .sidebar-bottom p{margin:6px}.workspace .page-footer{margin-top:18px;padding:12px 0}.workspace .stat-card{padding:13px 16px}.workspace .stat-card strong{font-size:29px}.workspace .dashboard-visual{padding:17px 20px}.workspace .system-shortcut{padding:8px 11px;font-size:11px}.workspace .request-card{padding:17px}}
.theme-national .page-content,.theme-swatch-national{background:radial-gradient(ellipse at 0 0,#b9e7c08c,transparent 60%),repeating-linear-gradient(135deg,#e9f5ed 0 40px,#edf8f1 40px 41px)!important}.theme-ramadan .page-content,.theme-swatch-ramadan{background:radial-gradient(ellipse at 100% 0,#ead6a550,transparent 55%),radial-gradient(circle at 16px 16px,#cda95233 1px,transparent 1.8px) 0 0/28px 28px,#f1f2fa!important}.theme-warm .page-content,.theme-swatch-warm{background:radial-gradient(ellipse at 15% 0,#f3c9944d,transparent 65%),#faf6f1!important}.theme-custom .page-content{background:var(--workspace-color)!important}.theme-swatch-calm{background:linear-gradient(130deg,#e1f2fc,#f3f6fc)}
.remember-login{display:flex;flex-wrap:wrap;align-items:center;gap:8px!important;font-size:13px!important}.remember-login small{flex-basis:100%;font-size:10px;margin-inline-start:24px}.remember-login input{width:16px;height:16px;accent-color:#008976}.settings-tabs,.editor-tabs{display:flex;align-items:center;gap:5px;border-bottom:1px solid #dbe5e9;margin:0 0 14px;padding-bottom:8px;flex-wrap:wrap}.settings-tabs button,.settings-tabs a,.editor-tabs button{display:inline-flex;align-items:center;gap:7px;border:0;border-radius:7px;background:transparent;color:#6b8293;padding:8px 13px;font:inherit;font-size:12px;cursor:pointer}.settings-tabs .selected,.editor-tabs .selected{background:#e2f3ed;color:#08766b;font-weight:700}.settings-tabs svg{width:17px;height:17px}.settings-tabs strong{margin-inline-end:20px}.users-workspace{display:grid;grid-template-columns:minmax(235px,.75fr) minmax(0,2fr);gap:15px;align-items:start}.users-directory.panel{padding:12px;margin:0}.users-directory header,.user-editor>header,.experience-editor>header{display:flex;align-items:center;justify-content:space-between;gap:15px}.users-directory h2,.user-editor h2,.experience-editor h2{font-size:17px;margin:0}.users-directory h2 small{font-size:11px;color:#8396a3}.users-directory>input{margin:9px 0}.users-directory-list{max-height:calc(100dvh - 290px);overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;display:flex;flex-direction:column;gap:5px}.user-choice{display:flex;align-items:center;gap:9px;padding:10px;border:1px solid transparent;background:transparent;border-radius:9px;text-align:start;font:inherit;color:#29485d;cursor:pointer;width:100%}.user-choice.selected{background:#eaf6f2;border-color:#9ac9b9}.user-choice:hover{background:#f1f7f8}.user-choice>span{flex:1;min-width:0;overflow:hidden}.user-choice strong{display:block;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-choice small{display:block;color:#7e94a2;font-size:10px}.user-status{width:6px;height:6px;border-radius:50%;background:#a5b3bd}.user-status.active{background:#13a17c}.user-editor.panel{padding:18px;margin:0}.user-editor>header{margin-bottom:15px}.user-editor>header small{font-size:10px;color:#8a9ba7}.user-profile-grid{display:grid;grid-template-columns:minmax(0,1fr) 185px;gap:25px}.user-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px 16px;align-content:start}.user-fields label{margin:0;min-width:0}.user-fields label:first-child{grid-column:1/-1}.user-photo{text-align:center;border-inline-start:1px solid #e6edef;padding-inline-start:18px}.user-photo .profile-photo-editor{display:flex;flex-direction:column;gap:10px}.user-photo .profile-photo-editor>div{display:grid;justify-items:center}.user-photo .profile-photo-editor strong{display:none}.user-photo p,.user-photo small{font-size:10px;color:#81959f}.user-photo .photo-upload-label{font-size:11px}.permissions-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.permissions-grid>label{display:flex;gap:12px;align-items:center;padding:13px;border:1px solid #dfe9ed;border-radius:9px;cursor:pointer}.permissions-grid strong{display:block;font-size:12px}.permissions-grid small{display:block;font-size:10px;color:#82949f;margin-top:4px}.page-permissions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px}.page-permissions label{padding:9px;display:flex;gap:8px;align-items:center;border:1px solid #e1e9eb;border-radius:7px;font-size:11px}.page-permissions .unavailable{opacity:.5}.password-editor{max-width:470px}.password-editor h3{font-size:16px}.experience-editor{max-width:1150px}.theme-options{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin:24px 0}.theme-option{padding:8px;border:2px solid #e3e9ef;border-radius:10px;color:#486678;cursor:pointer}.theme-option.selected{border-color:#009a83}.theme-option>span{display:block;height:65px}.theme-option strong{font-size:11px;padding:8px;background:#ffffffde;border-radius:6px;display:block}.theme-preview{padding:30px;border:1px solid #dde6ec;border-radius:13px}.theme-preview p{font-size:12px}.theme-preview h3{font-size:22px}.experience-editor input[type=color]{width:90px;height:34px}.motivation-preview{align-self:center;padding:35px;border:1px solid #cde4dc;background:#eff9f4;border-radius:16px;display:grid;justify-items:center;text-align:center;gap:12px}.motivation-preview p{font-size:21px;line-height:1.9}.motivation-preview small{font-size:11px;color:#66877a}.motivation-toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);z-index:1050;display:flex;align-items:center;gap:13px;padding:17px 20px;border:1px solid #a9d6c4;border-radius:16px;background:#fffffff5;box-shadow:0 12px 40px #153c4b26;width:min(480px,calc(100vw - 30px));animation:motivation-in .3s ease-out}.motivation-toast p{font-size:15px;color:#1b5146;margin:3px 0;line-height:1.7;overflow-wrap:anywhere}.motivation-toast small{font-size:10px;color:#83978e}.motivation-toast>div{flex:1}.motivation-spark{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:#e2f6e9;color:#0a986e;flex-shrink:0}.motivation-toast .icon-button{align-self:start}.access-denied{max-width:500px;margin:15vh auto;text-align:center;padding:30px;background:white;border:1px solid #dce7e9;border-radius:15px}.access-denied h1{font-size:22px}.access-denied p{font-size:13px}.document-upload{margin-top:12px;border-top:1px solid #e4ecef;padding-top:10px}
@keyframes motivation-in{from{opacity:0;bottom:10px}to{opacity:1;bottom:25px}}@media(prefers-reduced-motion:reduce){.motivation-toast{animation:none}}
@media(max-width:1000px){.users-workspace{grid-template-columns:225px minmax(0,1fr)}.user-profile-grid{grid-template-columns:1fr}.user-photo{border:0;order:-1;padding:0;text-align:start}.user-photo .profile-photo-editor{flex-direction:row;justify-content:start}.user-fields{gap:12px}.page-permissions{grid-template-columns:1fr 1fr}.theme-options{grid-template-columns:repeat(3,1fr)}}
@media(max-width:760px){.workspace .page-content{padding:13px 14px 0}.users-workspace{grid-template-columns:1fr}.users-directory-list{max-height:220px}.user-editor>header{flex-wrap:wrap}.user-fields{grid-template-columns:1fr}.user-fields label:first-child{grid-column:auto}.permissions-grid{grid-template-columns:1fr}.user-editor .button{min-height:42px}.settings-tabs{gap:3px}.settings-tabs button,.settings-tabs a{font-size:11px;padding:9px}.theme-options{gap:7px}.theme-option>span{height:40px}.theme-option strong{font-size:10px;padding:5px}.motivation-toast p{font-size:14px}.motivation-toast{bottom:15px}.user-editor input:not([type=checkbox]),.user-editor select,.experience-editor textarea{font-size:16px}.settings-tabs button,.editor-tabs button{min-height:40px}.editor-tabs{gap:0}.editor-tabs button{padding:7px 9px;font-size:11px}}

.user-choice>span.avatar{flex:0 0 30px;min-width:30px;width:30px;height:30px;overflow:hidden}.user-choice strong{line-height:1.4}.user-choice small{line-height:1.4}
.theme-custom .page-content{background:linear-gradient(#ffffffdc,#ffffffdc),var(--workspace-color)!important}.theme-preview.theme-swatch-custom{background-image:linear-gradient(#ffffffdc,#ffffffdc)}
@media(min-width:761px){.users-directory-list{max-height:calc(100dvh - 385px)}.workspace .page-content:has(.users-workspace)>.page-footer{display:none}}

.gregorian-date-field{width:100%;min-width:0}.gregorian-date-input{display:flex;align-items:center;position:relative;border:1px solid #d6e2dc;border-radius:8px;background:#fbfcfa;min-width:0;height:34px;gap:0}.workspace .gregorian-date-input .gregorian-date-text{border:0;background:transparent;box-shadow:none;outline:0;min-width:0;width:100%;height:100%;min-height:0;font-size:12px;padding:5px 9px;margin:0;direction:ltr;text-align:left;line-height:1.4;flex:1;font-variant-numeric:tabular-nums}.gregorian-date-input:focus-within{border-color:#66b89d;box-shadow:0 0 0 2px #009e8520}.gregorian-date-input.invalid{border-color:#cb6675}.gregorian-calendar-control{display:grid;place-items:center;position:relative;flex:0 0 32px;height:100%;color:#557a75;overflow:hidden}.workspace .gregorian-date-input .gregorian-native-date{position:absolute;inset:0;opacity:0;margin:0;padding:0;border:0;min-width:0;width:100%;height:100%;min-height:0;cursor:pointer}.gregorian-date-error{font-size:10px;color:#b4455b;line-height:1.5;display:block;margin-top:3px}.active-filter .gregorian-date-input{background:#eef9f4;border-color:#75b8a9}.gregorian-date-input:has(input:disabled){opacity:.65}
@media(max-width:760px){.gregorian-date-input{height:40px}.workspace .gregorian-date-input .gregorian-date-text{font-size:16px}.gregorian-calendar-control{flex-basis:35px}}